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January 2024 by Tracy H.
this company is predatory and should be investigated! they charge overdraft fees when they in fact are the ones causing the overdraft due to their business practices! someone please file a class action lawsuit!!!
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October 2023 by Patricia Cepuran
Always friendly No long waits. Good returns on funds
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September 2023 by Dennis M.
captured the deposit of my customer without cause. has yet to release the money. approx. 2 months
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August 2023 by Mothra B.
In July somebody used my debit card numbers to shop at an ATT store in Austin Texas. I've never been to Austin Texas, (Michigander,) but DFCU refuses to reverse the charges due to "insufficient proof." You'd think the fact that every single purchase around that time was done within a couple of miles from my home would be proof enough. I highly DO NOT recommend DFCU.
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August 2023 by Kimberly Taube
I've been a member for over 25 years. There are many locations to go to when I want to conduct business with a person, and online banking allows me to do everything I need to do as well; from simple money transfers, to paying bills, and applying for loans. I've used my ATM card at many other credit unions without any fees. Everyone I've interacted with has been helpful, friendly and professional.
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August 2023 by Terry Tubbs
Very helpful. Discovered that my debit card only had 1 fraudulent charge. Will be happy if I get reimbursed for that.
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August 2023 by Eudochie Ciupac
I am very satisfied with dfcu services.It is a great bank with a very good personnel.
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August 2023 by Thomas Jones
Excellent service at DFCU at the Ann Arbor Road branch in Plymouth. Susie, Member Relations Representative, was outstanding. A real pleasure to work with. Thank you ?
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August 2023 by K Bonce
Honestly I could not be happier with my credit union I appreciate them for helping me close out my father's estate. They the best.
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August 2023 by Retired
They are friendly, courteous, helpful and knowledgeable. You can’t go wrong with DFCU.
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July 2023 by CHUCK MYERS
Always pleasant and knowledgeable employees.Only credit union that gives cash back on all your balances every January.
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July 2023 by Kevin Stahl
Great experience with representative on phone. Great bank to work with.
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June 2023 by Muhammad Asghar
I like dfcu financial. Staff is very cooperative and efficient.
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May 2023 by Daniel Z.
Been a member since the late 80's. This credit union went extremely downhill fast. It is so sad to see. Here it is 3 years past Covid and they still use this excuse for poor service. Good luck trying to talk to someone on the phone. They recently had a "system update" that lasted all weekend long and somehow had my money tied up in the process. Took my family to a graduation dinner and couldn't use my debit card. It was extremely embarrassing. And no way or no one to call to find out the problem even though there were more than w ohhh funds. Their fees now are outrageous and they are extremely inconsistent with their own rules. I will be closing out my account here.
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March 2023 by Arlene Thompson
I experienced very good customer service. The clerk was polite and provided helpful information, when was needed.