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“Mark Orr was great support during my construction loan process. He was available for every question i had even on the weekends with urgent issues. As long as you are dilligent in getting the necessary docs to him your loan process will be very fast and seamless. I would highly recommend Mark for all loan options to my friends and family in the future.”
“My experience with my teller Sarah is always very personable. My experience here at the vibe Credit Union is always pleasant when it comes to my teller.I also asked for a personal loan and my loan officer Tracy was so nice. I didn’t know how to stop talking to her. She was so nice and helpful. I wanted to take Sarah and Tracy home with me. They were just so wonderful. I felt just like family.”
“I've been a member for 8 years now. They are a very friendly staff. But one staff member In particular has gone above and beyond. Her name is Gabriel she works out of the liviona branch. I'd give her 10 star's if it would let me. She is very caring and very helpful. So a big thank you to her is well deserved ?”
“Joann P and Bernadette C navigated a challenging mortgage situation with ease and professionalism. They answered questions quickly and assured me that some of the bumps in the road would be smoothed out. They did a wonderful job. So glad to have the credit union looking out for my financial interests. Thanks again for all you do!”
“Despite some complications with my card getting delivered, Bethany at member assistance and Sara the representative were the absolute best. They were so kind and helped me in a good amount of time! Thank you ladies”
“Lala, Tricia & Katie are phenomenal and professional! These ladies make you feel valued and welcomed every time that you are in there.We came in there for the first time when my sister had lost her husband, and Lala was very compassionate and kind with helping us get the best advice with what we needed. She went out of her way to help out and make additional phone calls for us. The next week Tricia and Katie were very helpful with getting us the additional information that we needed..This credit union is HIGHLY recommended, and is a stellar example of how their clients are shown that THEY ARE appreciated, and valued.Thank you Lala, Tricia & Katie! You’re truly kind and we appreciate you everyday!”
“Amari helped my 16year old open his first checking account she was able to answer all of our questions and she was knowledgeable of the products and perks ❤️”
9AM - 1PM
20595 Farmington Rd, Livonia
Credit Unions
“This Credit Union is so nice. They are all friendly and have great service. I think they are a great example of how banks should treat you. Kelsey at the Livonia branch was so nice to us today. We really appreciate the customer service here.”
“I have had an excellent experience over the years, both at the Ann Arbor and Brighton branches of MECU. We continue to use Ann Arbor for routine transactions as it is closer to home and the tellers there (as at Brighton) are very good. However, when help and expertise is needed on a more complicated matter, we turn to Lindsey J., who was the assistant manager at Ann Arbor for several years, before being promoted to manager at Brighton. For example today, we had to make a beneficiary change on our accounts, but wanted to avoid having to take care of this in person since the closest branch (Ann Arbor) is 25 miles from our home. Lindsey first spent time answering all of my questions, and then sent me a DocuSign form that allowed my wife and I to complete the beneficiary change from home. From the time we opened our account, Lindsey has always been professional, generous with her time, and exceptionally helpful in resolving challenging banking matters that periodically arise. Also, Sharon Kelley, the assistant manager at Brighton has been helpful in answering banking questions over the years.”
9AM - 2PM
33036 W Seven Mile Rd, Livonia
Credit Unions
“Julie Laflin is the best thing since sliced bread! She has helped me many times and is always so kind. Whatever you need at CFCU she goes out of her way to be of assistance. She went out of her way to assist with a disabled family member while they were hospitalized. She even called back today to offer extra assistance after the inital service was completed. She is a valuable asset to CFCU”
“The entire staff is great and Michelle Buggs is exceptional! Her professionalism and attentiveness complement her personable demeanor! Great experience every visit!”
“had a 600 dollar fraud charge on my debit card from a gift card online store. now zeal is telling my its my problem and that they are not going to do anything about it. thanks for keeping my money so safe zeal. just terrible from top to bottom the way my case has been handled. litterally 5 fraud charges in a row within minutes of each other. all packages were being shipped to L.A. im in idaho.UPDATE: ZEAL MADE EVERYTHING RIGHT FOR ME, THEY APOLOGIZED FOR HOW I AND MY SITUATION WAS TREATED. ALL MY MONEY HAS BEEN RETRUNED AND ALL IS WELL. BEING A 25 YEAR CUSTOMER I HAVE NO PLANS ON SWITHING BANKS. THANK YOU ZEAL FOR TREATING MY MONEY AND MYSELF WITH RESPECT.”
“Can not say enough about how incredible Liz Hoffman!! Seamless process buying my boat, was having issues dealing with a totalled vehicle financed through zeal, one email to Liz and everything is taken care of within 24 hours! Absolutely incredible customer service, highly highly recommended for any of your loan needs! No one better in the business! Thank you for everything you do Liz!! It is appreciated!!!!”
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“Diamond was beyond helpful in finding the perfect auto loan for me. She brought a very personal touch that made me feel comfortable and confident in my loan process.”