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June 2024 by Michelle Fisher
Great staff & products
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June 2024 by Jason M
Sales experience was great but that’s where the good service ends.They staff/sales people are zero help after the delivery, cant answer simple questions and seem annoyed that you’re even asking questions. I was also told by the service department that I would receive a call back about some questions have but after 3 days nothing.
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April 2024 by Jim S.
I have been using these folks for my hot tub needs and repairs and couldn't be happier. They are efficient and very friendly and I will always go back.
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March 2024 by Dindada D.
I came to buy a pool cue and was greeted at the door. The associate showed me their selection of cues and let me try out my cue on their tables. Got a cue and carry case for under $100. Definitely great for a beginner. Highly recommended.
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October 2023 by Matt Parnell
Greta experience buying a hot tub. Brendan was very helpful and didn't try to upsell us. He also helped point me to lower cost chemical options that saved me a lot of money. All in all, a good experience.
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October 2023 by C M
Great service and great products. Was able to test my cues before I bought them.
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September 2023 by Danielle Boote
We had a great experience for a hot tub repair. Our appointment was scheduled quickly, Rachel is awesome and very professional. George was our technician and he came out and knew exactly what was needed to get our tub back in service. Thank you Watson's! We love our Jacuzzi hot tub!
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July 2023 by Todd L
Everything about my experience with Watson’s and specifically Andy was fantastic. We were looking for a new hot tub and started shopping in January. We didn’t know exactly what we wanted or what price point we could work with but Andy made us comfortable and presented a lot of great options for us to consider. He was extremely patient and considerate. No pushy sales tactics here, just a genuinely awesome experience. Eventually we found a great deal on a hot tub we absolutely love. Delivery was extremely fast and from start to finish this was an awesome experience. If you are thinking about a hot tub, stop in and see Andy you will be extremely happy that you did.
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July 2023 by LEAH GAYTON
Ann was extremely helpful in finding us the perfect patio furniture for our home. She was kind and listened to us. We would highly recommend her!
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June 2023 by Lisa Orow
My husband and I came into the store to update our filter and get our start up kit to open our pool. We were helped by Mike and he was great. He was very friendly and helpful. Thanks again Mike!!
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June 2023 by Cara Solovey
Purchased our pool from here last year and the sales associate was kind super helpful. Every time we have returned to purchase chemicals, the staff have been fantastic! They also have a bunch of patio sets on display so you can get an idea of what’s out there and test it out!
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May 2023 by Prvacy S.
This place offers great quality furniture. I bought a umbrella a couple of seasons ago and it's been doing great. Matt gave us friendly good customer service. I definitely recommend!
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May 2023 by G M
Andy has been great! We keep coming back to see him for our hot tub and patio needs at the Livonia store. We have purchased 2 hot tubs, and patio furniture from him. The quality and support has been awesome! They are great for assisting in regulating the water in the hot tub as well as keeping the chemicals in stock. We love our patio set. You just fall into the cushions and relax!!!! You can’t go wrong coming here.
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May 2023 by Pam Roberts
Bought a pool at the end of the season last year. Was given two names I could call to install. I called Brian, his crew did an amazing job and was very professional. My husband who is normally hard to please was very impressed and happy with the work they did. Would highly recommend them. Also purchasing the pool in September was worried all the parts may not be there, but there was nothing to worry about everything turned out great.
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May 2023 by Angela M
Excellent customer service. We worked with Robyn to design exactly the bench we wanted. I will definitely return to AllState when we add more pieces to our patio collection.