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September 2023 by Rachel
I realized the main stone in my engagement ring had come loose, the day before I was leaving for my out of state wedding. When I contacted the jeweler where the ring was purchased, they told me it would take 4 WEEKS to fix! I called 14 Karat jewelers, 20 minutes before they were about to close. In a panic, I told them my situation and asked if they could help me. They told me to come in so they could look at the ring. The jeweler was able to my fix my ring and even cleaned it for me. Everyone in the store was very kind and I am beyond appreciative of the time they took to help me, especially with my tight timeline. I wish the ring had been purchased through 14 K J.
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July 2023 by Shelby Denton
Had my engagement ring sized here in the fall of last year and they were suuuuper nice, detailed and amazing about it! I just went back a couple weeks ago to have the white topaz in my ring switched out for a moissanite and they were very nice and knowledgeable. They actually gave us quotes for moissanite and lab diamond because the prices were similar, but we never felt like they were trying to upsell us or pressure us towards anything. The stone they choose is absolutely gorgeous, and they even added an extra prong to make sure the stone was secure. They gave me a certificate for the stone, and an appraisal certificate for the whole ring. They helped my Fiance get his finger sized and were really detailed and helpful for him as he had never worn any jewelry before. They helped him figure out what width and style he liked best and took their time with both of us, we never felt rushed. I would 100% recommend them to anyone!
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May 2023 by Anthony A.
14kt jewelers is great, sad to see them retiring but they're currently having some great sales right now for the next month or so.
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March 2023 by Chris Payton
They did a great job getting my engagement ring!
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January 2023 by Pat Castelli
We had a spectacular experience with Victor and the whole staff. We had a custom made ring designed for my wife and I don't think we could have had a better experience anywhere. They really work with you to help you create the perfect ring. All while working within your budget. No pressure or endless upsetting. We will recommend them to anyone for custom work or their beautiful selection of ready to purchase items. Thanks again Victor.
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November 2022 by Lisa Marlow
Best experience ever! The owners are amazing. They are patient, kind, honest, helpful, and knowledgeable. It was such a pleasure working with them. Good people!
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October 2022 by Abby Hansen
Just want to give a shout out to 14 Karat Jewelers in Livonia. I recently had my engagement ring/wedding band repaired there and Victor did a wonderful job. He told me two of the prongs were bent so he fixed them and lowered them to not go above the diamond so they wouldn’t get caught anymore. Victor, his wife Susie, and their staff are very knowledgeable, great to work with and they have many years of experience in the field. They go above and beyond and are an asset to the Livonia community and metro Detroit. 10/10 recommend.
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July 2022 by Michelle Helner
My family has been working with Viktor at 14kt Jewelers for decades, and his work stand the test of time. Most recently, my fiancé purchased my engagement ring at 14kt Jewelers, and I couldn’t be more pleased. On our wedding day, I so look forward to wearing my engagement ring, graduation ring and cross — all made by Viktor! You can’t go wrong at 14kt Jeweler’s.
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May 2022 by mckaya groenwald
My fiancé and I worked with Victor to design my engagement ring and we could not be happier! Not only is the ring breath taking but the entire team was so much fun to work with!
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May 2022 by Kim Marie Kern
A friend told me to go to this jewelry store to get the battery in my watch replaced, she said he charged her 10 dollars. I called and went there and he charged me 20 dollars. I mentioned the fact that my friend just paid 10 dollars for the same service. He said prices went up. I’ll never go there again, for anything!
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May 2022 by Lauren S
The staff here is so very kind. I needed my wedding ring sized up and they took great care of me. I would recommend this store for your jewelry needs!
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February 2022 by Devin Boschi
Toni is wonderful! Had a great time talking with her and walking around the store and looking at everything they had while I waited for my watch batteries to be replaced. Very friendly staff, very nice and clean envirornment. My family and I have been going to the 14 Karat Team for many years and will definitely continue to bring our business here!
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September 2021 by Claudia Gumuscian
My fiance and I worked with Victor to design my engagement ring and the end result was more beautiful than I ever imagined! Everyone there was truly a delight, and we couldn't have asked for a better experience or ring. Highly recommend!
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September 2021 by Cory Aldouby
I’ve been going to this store for years! Victor and Susie are amazing. I had a couple of rings I’d inherited, but I didn’t like the settings. I took them in to Victor to see if he could take the diamonds out to create a charm to put on a necklace. Victor worked with me on a totally new design…. A one of a kind! When I went in to go pick it up, I was actually in tears when I saw the finished product!! I would recommend 14KT Jewelers to everyone. The other staff that work there are very knowledgeable and answer all of your questions. If you need something and they don’t have it, they’ll special order it for you. I LOVE 14KT …. The best jewelry store around!Cory A
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July 2021 by Karen Gillett
14 Karat Jewelers are absolutely the best! I had an amazing experience when I needed a ring cut off and sized larger as well as having several other rings sized larger. Victor cared for my most precious rings (wedding, engagement rings) as if he owned them. I was amazed when I picked them up. They looked as new as the day my husband gave them to me over 40 years ago. I cannot stop admiring the shine and brightness. I am so thankful for the work Victor did. Additionally the customer service is outstanding. They listen, assist and make you feel like you are the only customer they have. Please don't hesitate to take your jewelry to 14 Karat. You will be as pleased as me with the loving care they provide.
