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July 2024 by Christine Andrus
Nelson is always quick efficient & friendly! I am handicap & it makes a huge difference going to a “hometown “ friendly post office where it can easily become backed up however Nelson seems to just fly right through things yet still keeps focused on the customers in front of him! I feel very relieved not having to stand too long! Shout out to Nelson & thank you all! ?????
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April 2024 by James Crawford 3
Some their staff has horrible service, I mean they were rude the whole time, and didn't have any of their facts right. Usually I only rate things if they're really good, but their staff was HORRIBLE!!!
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June 2023 by Chris Erdman
My road is 25 mph not 50 mph. I will record the speeding. Kids are at play. Very unacceptable. Linden MI on May 27th 2023.
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November 2022 by Jamie Rosencrantz
Everyone at this post office is amazing. Always very helpful and friendly. Love the small home town service.
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March 2022 by Hannah Aupperle
SUPER UNPROFESSIONAL! ZERO STARS!The staff here can’t be bothered to even lift a finger to help track packages that might be “lost” in the mail. My mother went in with a receipt for a package she sent months ago that she has repeatedly called about to no avail. She went in person to this location today instead of calling and the woman at the desk had the worst attitude prior to even being asked by my mother for help. The woman refused to take the receipt and look up the package in her system. She went and got a supervisor who came back and told my mother that tracking packages that haven’t been sent recently is just something they don’t do there. Told her she was out the items in the package and the $30 postage she paid to have it sent and there wasn’t anything that could be done on their end. My mother asked why the package hadn’t been returned to the return address listed and they had no answers. In the age of COVID, with all of the electronic resources available and the tracking numbers listed on everything I find it odd that they can’t even give my mother a status update. “Yeah, it made it to such and such but might take longer to reach its final destination due to xyz…” would have been more helpful than refusing to give customer service all together. It hasn’t even been 6 months since the package was mailed!
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March 2022 by Kristin Manns
I mailed a package to Texas the beginning of September, 2021 and recently found out that my friend never received the package. I called the 800 customer service number and was told that I would need to go to my local branch and inquire with them what happened. I went there this morning and neither person I talked to would help me as 6 months have gone by since I mailed the package. These women didn’t even open up their computer to try and help me. I asked them why it wasn’t returned to me as my return address was on the package. They had no answer for me! I should add here that both of my friend’s parents died of Covid since I mailed the package and I wasn’t able to get in touch with her. In the day we live in with archive electronic systems there should be a way for them to tell me where my package went. I told these women that I would never be shipping a package via USPS again! My advice is to use alternate sources when mailing packages as clearly the USPS, specifically the branch in Linden, couldn’t care less!
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March 2022 by Eden Iagnemma
SO UNPROFESSIONAL. Customer service that won’t go the extra mile for their customers. Won’t be going back.
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January 2022 by Holly Hofstetter
Fast, easy, & very nice staff
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May 2021 by Beth Benson
Terrible. They have completely messed up my dad’s mail which is supposed to be forwarded to my house. They randomly return stuff to sender.
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April 2021 by Tammy Anita Brown
Quick in quick out
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January 2020 by Robert Thackrah
Who ever the mail lady is that delivers to pine ridge can't seem to get the boxes right .
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March 2019 by Kevin Dolan
years worth of delivery issue's since the move from Gaines to Linden delivery,, ie my neighbor's getting my mail and i'm getting my neighbors mail. So i filed 2 complaints in the same month,, tired of talk, , now they want to play games with my packages,, i see more complaints being filed
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December 2018 by Laura Moon
We have some of the best there in the front. I adore both of those gals!
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October 2018 by Kim Width
Over 1 hour on hold. Give me a break
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October 2017 by Ray Opezzo
Stellar service with one major issue: Self service access to private postal boxes are unavailable after 5pm due to past vandalism. This limits ones' ability to access box after work day. Same goes for Saturday after noon.
