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September 2023
The absolute worst customer service I have ever experienced. Have not had internet for 13 days and have reached out to them multiple times with no response. I am not even sure if they are still in business.
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August 2023
Terrible customer service. I tried contacting this company with no response no matter what method I have tried. I sent a certified letter to the business with my intent to cancel yet have been charged for the past 5 months for a service I am not using. Please cancel my account.
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May 2023
Do not use this company. After having MULTIPLE connectivity issues, I finally disconnected and went with Starlink (thank goodness they have availability in Fenton). Have emailed them SEVERAL TIMES to cancel my account, however, they NEVER reply and sent a bill. NO REPLY to any voice mails either. HORRIBLE customer service.
