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March 2024 by Sasha Gomez
The WORST customer service I have ever received in a fast food establishment. Who ever lamonte is? which he is NOT the manger when I politely asked to speak with a manger he got so furious with me saying he was the manger then switched and said I couldn’t speak with a manger and hung up on me Mind you I just wanted to correct my order and he took it left with his attitude and made his self and this establishment look BAD and GHETTO. If I were YOU go to the Wendy’s on Goddard, they are always polite and make sure your orders are correct And fresh. ?
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March 2024 by Kwame Waters
Clean, fast service. Employees are
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February 2024 by Mrs “Neighborhood Trendsetter” Latimer
It's Wendy's. The food is pretty ok. The staff can ALWAYS be better. It always seems like no one wants to be there.
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February 2024 by Lourdes Rodriguez
They make you wait a long time and they give you what is not.
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February 2024 by aubrey a
My siblings and I went up for breakfast, as we were ordering she was rushing and being very dismissive. Then she was like “hold on” and we waited about a minute, then we had to repeat our order twice and she had a rude tone. Then we were told to pull to the side door. We waited and when our order arrived my brother saw the top food my French toast sticks on the top with a red hair that looks like it was purposely placed, we’re all brunette. Then he went inside and they were very rude as well, then they started making fun of my brother in the back yelling “this ain’t no red hair” etc. never again.,worst customer service ever I’ll never get breakfast from Wendy’s again because of this experience. Now I’m afraid to eat the rest of my food. The Wendy’s was not even packed we were literally the only people in the drive through, even after that we were still being polite.
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February 2024 by Michael Costello
Food was actually really fresh and tasty. Fries are good... Servers are friendly, polite and helpful. They get your order right and quickly. Only thing that was bad was some of the fanta flavors in the gimmicky multi flavor coke fountain machine was empty.
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January 2024 by Michael Marr
Good food and good
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January 2024 by Rene Demery-Jannett
It was a dd order
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January 2024 by Richard McCallum
The food was good, not a top location but everything did taste good.
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January 2024 by Patricia Martyn
Friendly staff, clean restaurant, hot fries. ?
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January 2024 by Christopher Lee
Restaurant was very clean and the people were very friendly.
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January 2024 by Lorenzo Simms
There rude,order from there 2 different times and received the wrong order & when I called to tell them they told me there not about to keep replacing my order and to bring the burger back after I told them I'm on my way to work, don't have time to bring it back & was told she couldn't do anything about that!!!
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January 2024 by Angie J
It seem like they can’t get anything correct. Every time I order it’s always something missing whether it be a drink, fries, or a burger. It’s just annoying. The least they can do is check and make sure everything is
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December 2023 by Cort Bino
Rude employee closed store over an hour early (it says on Google that they close at 1am but I arrived at 11:40pm). Employee yelled "we're closed! We're closed! We're closed!" in a rude and angry/annoyed tone as I pulled up in my car (before I even said anything at all). It seemed like he had a bad day or hated his job. Don't come here unless you want to be treated like a nuisance for coming to eat an hour and a half before close..This place should update their hours on Google before getting angry at the customer for simply coming to the restaurant. If they want to close early, they should update their hours to 11pm instead of 1am (instead of wasting everyone's time and then being rude and angry for no reason). I've never seen an employee so angry at the prospect of having to do their job. If they would've nicely said they were closed and said the reason, I would have understood and not written this review (because I do understand that sometimes there may be a good reason and that's understandable) but they just closed hours early for no reason and didn't care.. it is an unacceptable business practice to close that early with no explanation.So I suggest going somewhere else that cares, I know I am not coming back here. Basically no other fast food place closes this long before close (15 minutes or less can be reasonable). I suggest anything else including Taco Bell, Arby's, Culver's, Del Taco, or even McDonald's over this particular Wendy's on Fort St in Northern Lincoln Park.
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December 2023 by Joleen Aldridge
It can take some time sometimes because of staffing issues but they are kind and fix they're mistakes every time. They just need good people to keep a running store.