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August 2024 by Salvador Medina-Ruiz
My car has literally never run better. I'd almost given up hope on my car ever working right, but not only did these guys do it right, they did it fast and cheap! I'm so used to mechanics taking up to a week before they even notify you on what's wrong with your car. This place took 3 days before they called and told me my car was fixed and ready to be picked up.
Huge recommendation, and I'll be taking my car back here for sure.
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May 2024 by TerryW4102
Great place to get cars/trucks fixed. They have always given us great auto service at a great price.
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February 2024 by luz
Amazing they worked with me to get my car drivable
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February 2024 by Avery Barry
Had a few services here until I ran into problems here, the service done to the throttle body of my vehicle wasn’t properly installed by these guys, seriously I had this vehicle in 3-4 times for the same throttle codes, after getting it fixed for the second time here for the same problem, the car leaves me stranded and it’s the same issue, no problem though, had jacks auto repair down the street find out you botched the wiring and installed a faulty throttle body and throttle wiring, fixed and no problems after your botched attempt.
You can also change the opening hours with how late you guys are to come to your own job ? seriously for people to have to wait for you to be late to work is hillarious, no one should spend money here seriously, minimum standards for showing up, minimum effort into fixing cars ??? seriously wouldn’t even trust you guys to fill my wiper fluid
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January 2024 by Future Ghost
unprofessional. the owner is rude, unorganized and doesn't deserve your business.
Apparently the owner has enough time to write an essay in response to my honest review., Could have done a few oil changes in the amount of time.
Here's the real story..
I've been going to Direct for years, Loyal customer., Never once dealt with this owner., Only dealt with Don.
Came in, asked about getting an oil change, owner said nope. I asked about an appointment., the owner laughed when I suggested a date 2 weeks away, wouldn't let me make an appointment like I've done time and time again when dealing with Don.
I then stopped by again 2 weeks later right at 8am. Asked about an oil change.. The owner said nope. I said that is not right.. The owner started crying about how I need to understand that he doesn't hire anyone and that the owner does all the work.
You put a huge oil change sign out front, I was just trying to support you even more by getting an oil change, I thought you needed the business that's why people use signs.
Take a look at your records, you'll see I was a loyal customer. Doesn't seem to matter to you, I hurt your feelings by asking twice about an oil change. SMH
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December 2023 by Phil AKA Flipper
Owners are wonderful people. I know them thru their other business. I'll drive past dozens of shops to get here.
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October 2023 by Ron Wakefield
I have used their shop a few times. Excellent worka and fair prices. They also own Memory Lane Drive In in Monroe. Great family atmosphere.
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June 2023 by Geary Rutkowski
Took our minivan there on Thursday. Todd tells me that he's the only one there and might not get to it until Monday. Come Friday I get a call and gives me an estimate on repairs. Two hours later he calls and says it's ready. Todd is a great guy and very friendly. This is the second time he's had the van and no complaint here. I will continue to take our vehicles to him.Services: Steering & suspension repair
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June 2023 by Joseph Zulewski
They've been repairing my cars for years. Very good mechanics.
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December 2022 by Mr. Oliva
Have taken my vehicle a couple of times for different issues. They have done a very good job with repairs.
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March 2022 by Linda Rankin
Excellent service. Reasonable price. Technicians knowledgeable and friendly.
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December 2021 by Cyndi Pike
We go there all the time we love both of the guys they do good work. I would definitely recommend them???
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September 2021 by big mama
Did great job on my montie Carlo.
Ty guys at direct care..
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September 2021 by The One
Best affordable mechanics around
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August 2021 by Daniel Darilek
One of the best auto repair exchanges I've had! They fix what needs to be fixed, and let you know if something else is wrong(no pressure though) very competitive prices, and excellent communication. 5 star all the way!!!Service: Brakes
