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October 2024 by Nila Kietzman
Super helpful! Thanks again for finding what I needed!!
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September 2024 by Maryellen Sunshine
No clue why people are writing 5 star reviews but in their post, they talk about the issues they've encountered. To me, that's NOT 5 star worthy.
With that, I will do everything possible to promote the other hardware store. The staff here, especially the auto parts counter were just totally rude, disrespectful, and annoying with smart aleck comments. Between that grumpy old guy and his two minions that had nothing productive to say or help, they've totally lost me as a customer and also motivated me to buy from Gilroys exclusively.
Good riddance. Skip this place and go to Gilroys. The prices are better, the employees are friendlier, and you're supporting a place that's been around alot longer than this expensive money pit full of crabby staff members..
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September 2024 by Dawn B
Update - Had experienced trouble with coupons due to their system being down but immediately following my prior review they reached out to resolve. I haven’t been back but appreciate their attempt to address it.
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August 2024 by Gloria Long
Always treated with respect and helpfulness!
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July 2024 by Cool Breeze
Good hardware with Nappa parts in the back
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June 2024 by SHAG-E LADICIUS/REDRUM
I Live here in Lewiston MI and I am grateful to have this ace/Napa store... It's a blessing to have a parts store so close to home.... Yeah the prices may be a little on the high side but Napa has the best quality parts your money can buy... Unfortunately I have some bad news as well! There have been a few incidents recently that have totally made me upset...?let's just say I'm not gonna cuss although I want to... The staff there is extremely kind for the most part, and the store manager "Lori" is the best of the best... But yesterday 6/13/24 I went in to buy a belt for my riding lawnmower.... And the sales Rep who I was dealing with was needless to say extremely Rude and very disrespectful... Mumbling under his breath as I wanted to give him some part numbers to possibly check and make sure I was getting the correct belt... Let's just say it was hard for me not to jump over the counter... I made it known about his attitude and his mumbling to the store manager about what happened and to my astonishment this isn't the first time someone has complained about him!!!... I was told he has anger issues... Needless to say I took my business elsewhere.... So Not all the workers there are kind .. I sure hope they discipline this worker accordingly because next time might not work out in his favor... And honestly I don't wanna even go there to give them my business. Because of him.. "note" I have spent thousands of dollars in there... So just know that there is a Man there who has been rude to others and still works there... As you can see I haven't mentioned any names... But next time, things might not be so calm....
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June 2024 by Stephen Hill
Has everything you may need, and a whole lot more.
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June 2024 by Brianna Breiholz
There for 30 minutes and no one asked if we needed help, which we did. Every time we looked around there wasn't anybody around and they didn't even have what we needed
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May 2024 by Michael Dockham
Just be aware you are buying in a small northern Michigan town and are paying for convenience because prices are 20 to 30 percent higher than others in bigger towns. The staff here are very good and helpful with your needs.
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May 2024 by brknwng
Always have plenty to select your item from and prices are fair. Service is always friendly
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April 2024 by David Smith
Went here for a specialty tool. It cost a few bucks extra, but I saved money, by not having to drive an extra 55 miles to a large city.
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December 2023 by Dan O'Hanlon
They have an autoparts store inside.
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December 2023 by Matthew Ford
Great help and clean store
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November 2023 by Mark Parks
Is a very clean and VERY WELL ORGANIZED Store.Staff could use a little help in the art of being more shopper friendly.
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November 2023 by Jeff Nowak
The only Husqvarna Chainsaw "dealer" around and they don't stock chains...