Consumers Credit Union is highly praised for its friendly and professional staff, who are always helpful and courteous. Customers appreciate the welcoming atmosphere at the Lawton and Mattawan branches, where the staff, including individuals like Wendy and Brooke, go above and beyond to assist with various needs. Brooke, in particular, is recognized for her kindness, humor, and ability to resolve issues efficiently, making her a valued asset to the team. The credit union has been noted for its helpfulness across different locations, with staff always ready to provide guidance and support, even during difficult times. Customers also mention the ease of opening new accounts, such as the extreme checking account that offers 4% interest on the average balance. Overall, consumers feel confident in the helpful service and caring attitude of Consumers Credit Union, which consistently provides a positive banking experience.