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“Metro Wireless did a great job replacing my old POTS lines with their “POTS in a Box” replacement. I used them for my elevator lines, security alarm lines, and other call boxes throughout my campus. Their support team is great as well. Would recommend them to colleagues in need of a POTS replacement solution.”
“I visited the T-Mobile store to purchase a charger and unfortunately the charger that I purchased was the wrong size charger for my phone so I return the same day hour later and the manager was able to resolve it as well as apologizing for the inconvenience so I am giving the store manager at T-Mobile on the middlebelt and i-96 a five-star.”
“My phone went complete black screen on me the other day. I immediately went to the location nearest to me on Ann Arbor Rd in Plymouth and had THE WORST experience in all my 12 years being a customer.
The next day I visited this location and was assisted my Miz and Ash.
They tried their best to get my phone to power back on but we unsuccessful. At least they tried.
They then explained all my options to me and I ultimately purchased my replacement phone from them instead of the original location.
They made things so easy.
This is NOW my go to location.
Thank you Miz and Ash for restoring my loyalty to Tmobile and for treating my like a person and not just a dollar sign!!”
“I was switching over from an 11pro to a 15pro and Lance was my representative. I’m not from the area and walked in about a hour before the store closed and Lance stayed a few minutes after 8pm for the phones to finish transferring data so I was able to GPS home. I was so appreciative! Throughout the process he answered all my questions and I was able to get a Free Apple Watch by updating my plan. Definitely will return to this store if I need anything else.”
“Service here is great honestly. I was really pleasantly surprised by how quickly they were able to help me solve my issue. They greeted me immediately, they were kind, professional, & very fast. I was very satisfied with their services today :)”
“Great service from a great team of people. Blake, Brandis and Kevin were excellent. The advised us on our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.”
10:00 AM - 8:00 PM
24500 W 12 Mile Rd, Southfield
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“Nice, very helpful! I went back tonight 7/17/23 to buy a phone cord mine broke. I asked for help there was only one couple in the store 2 employees they ignored me so I left and went to the T mobile in Berkeley. Horrendous service I won't go back”
“I had an issue with my son's phone overheating and cracking and the manager at this store was very patient and helpful when dealing with the Verizon representative on the phone to help me resolve the situation. I really appreciated Anthony's assistance!”
“Russell provided professional, honest and kind service. Answered all my questions and resolved the issues with a great attitude, even with it being 10 minutes before close. Highly recommend this spectrum location”
“Been a tmobile customer for 4 years and the best experience I just had was today at tmobile I had signal problems with my phone and the problem was resolved in a timely and effortlessly manner the managers (GG) and employees are very knowledgeable and experienced also uses patience with dealing with each and every customer this will be my go to store from here out”
“I work with Bullseye as an agent selling their services. My focus has been on POTS and VoIP services. They have so far been a top notch company to work with. For me the sign of a good company is how they react to unforeseen issues or any problems that may arise. Well my experience with Bullseye shows that they will take the problem head on to do the right by the customer. It is always a pleasure working with the Bullseye Team.”
“Great place to go for all your phone needs! Staff is helpful and friendly. I drive out of my way to go to this location whenever I need anything. I also recommend my friends and family to this location!”
“Thankfully they had the phone in stock that I wanted. I went to 4 stores before this location. Professionalism is important. The young lady was on her ear bud talking to someone while with me. She got everything I needed BUT her coworker went in the back and grabbed another case option which I loved and purchased. Then this same coworker told her to look up some deals for me which took almost 40 bucks off. Grateful to her. So yeah, tighten up. But I got what I wanted. Thank you.”
“Really impressed with this store. It was my first visit to exchange an outdated TV box. Middle of the day so didn't expect the store to be so busy but the staff worked quickly and Nicole was able to help me far quicker than I expected. She was great and took care of everything I needed. Thanks!”
“I was in a situation where I was a crime victim, and my iPhone was stolen. I went into the T-Mobile store with an old phone, and the associate was so kind and caring. He put a new SIM card in my old phone, and that made that phone operational with the number from the stolen phone. He also, made sure I knew what to do to have the phone remotely erased and identified as a lost-or-stolen phone with my Apple account. His help didn't cost me a single penny, and all he wanted to do was make sure I had an operational phone, and that the stolen phone was properly reported so it would be of no use to the person that stole it. A couple days later they helped me into a new iPhone, restoring my old backup (thank goodness for backups). My thanks to the associate "Wisam M." who provided immediate assistance and help, and the entire T-Mobile team for their continued assistance!!!”
“Thank you to the men and women in the store that helped me out yesterday afternoon. I’ve been a long time member of metro now I’m happy to have added T-mobile for my business line on my cellphone. Keep up the good work wouldn’t have made the purchase without your knowledge in your plans.”
“Grid4 is a great partner to handle IT needs for a growing firm. Allows business owners to spend their resources on what generates revenue and lets the experts handle the IT issues. Easily the best decision we made when we identified how to improve our daily operations.”
“If you need anything Xfinity, go here. The staff is helpful and worked extra to make sure I got the lowest possible price. Driving there and doing the work takes less time than trying to get thru the infuriating phone system.”
“I had an outstanding experience with Kenyatta and Philip at Xfinity. Kenyatta's professionalism and attention to detail, along with Philip's guidance during a stressful situation, made my interaction exceptional. Together, they demonstrated a high standard of customer service, resolving my issues and instilling confidence in my choice of services. I extend my sincere appreciation to both for their dedication and commitment.”
“Omar is fantastic! My husband & I have been to this location several times and have worked with Omar at every visit. He is extremely knowledgeable, helpful, and kind. A true gem!!”
“OK, my name is Michelle Weston. I came to the T-Mobile. And Maple and crooks, Olivia has been helping me out and gentlemen. That's sitting here too, and the girl is amazing. So I just want everybody to know that and if she gets erased, please give her a raise. Thank you. Have an apple phone apple. Also's offer classes on. You know, for like you need help how to use your phone. Cause they might know more than what we know when it comes to like”
“Very helpful and courteous staff. Our last visit (9/23) was with Caitlyn, who was so helpful and patient with us. She was extremely knowledgeable about the current deals available and how to arrange our product and service orders to get the best value. She took extra time to check availability of devices at other nearby stores and presented several options for payment and financing. This is a busy corporate location so be sure to make an appointment online before you go or you are likely to have a long wait. By far our preferred location to deal with.”
“I went to the Southfield location to switch out old equipment that I had almost for 5 years. Kamazing helped me with less than 5 minutes of me being there while helping someone else. He solved my problem I had as in and out. Thanks again.”
“Only one person on site, limited tech knowledge but very nice. To much walk in bill paying traffic interrupting me transaction. The clerks sense of service made it okay to wait.”
“We went in to upgrade my daughter's phone. We walked out with two new phones, a new line of aervice and a lower monthly payment than we have been paying. I don't know how but the employee was able to find deals that I was not aware of. I was going to upgrade her phone through the app but I am glad I did not! The employees were professional and courteous and told me to always come to a store before upgrading. From now on I will heed their advice.”
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“Nikki was outstanding in her support of my purchase of a new phone & Ipad. Her disposition not only with me but other customers I observed was exemplary. She is knowledgeable & kind. Great employee!”