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March 2024 by Tashauna Hawkins
Awful service team. Had my car for almost a month with the part delivered and went in to see my car not even torn to be worked on but was told it would be done by the middle to the end of the week and once I called I was told they don’t know when it might be done and to see my car not even in the service bays area to even be started when it’s time frustrated me. I understand I’m using a warranty but I definitely felt like whoever paid out of pocket was getting put before me and I have a video of the manager rudely putting me out of the place and me going to the back showing my car not even in the bays. I am posting the video all over the media and I am definitely not recommending nobody to this place. Awful awful awful awful awful !!!
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March 2024 by Robert Summey
Dwayne, our salesman, Bill the sales manager, and Dylan the Business Manager, were all personable as well as professional as we made our deal on a gently used Hyundai. I'm 72 years old, and it was the best vehicle purchase experience that I've ever encountered. No high pressure, agreeable negotiation process, and service after the sale were all factors in our satisfying experience. I would highly recommend this dealership wholeheartedly to friends and family who are in the market for a new vehicle.
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February 2024 by Kathi Hughes
We are from Indiana and found ourselves broke down in Michigan. Williams Hyundai did an amazing job in taking care of us from afar. Shout out specifically to Mason for being so helpful .
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February 2024 by Joe DeAngelo
Williams Hyundai has been very pleasant to deal with, especially the salesperson Danielle Hopkins. She really went above and beyond to make sure everything was perfect.
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February 2024 by Richard Davis
Great customer service. The sales team wasn’t pushy and didn’t feed me sales pitches.
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February 2024 by E R
While I did not end up purchasing from Williams, my car browsing experience was top-notch.
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February 2024 by Jesus Ferre rivero
Very good
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December 2023 by Andres bebon1982
On Monday I bought my 2023 Hyundai Santa fe and for my part I give 100% to the treatment they gave me, they were very professional, especially Danielle Hopkins
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July 2023 by Kristen Barnhart
Dwayne helped us with purchasing a 2019 Hyundai Ioniq hybrid today. He was not high pressure and very personable. The business manager, David was very insightful as well! We drove away with plate & registration in hand. We highly recommend going to Williams Auto World!
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May 2023 by Ethan Oberlee
Amazing, friendly people. No pressure and went above and beyond at every step. They also worked together as a real team. You can tell they enjoy what they do and really care.The short version isNelson (Sales Manager),Danielle (Sales),David (Business),Victoria (Internet Manager) were all a pleasure to work with and I wouldn't hesitate to recommend them.(Pictured is my new 2023 Ioniq 5 SEL AWD in Galaxy Gold at night. I'm very happy with the vehicle so far, and love that matte color!)The long version is that I was very interested in a 2023 Ioniq 5 and had some back and forth emails with Victoria to see what they were getting in soon. The availability of that vehicle is still a bit spotty and I didn't want to drive over an hour just to test drive one when Williams was local to me. She let me know the moment the one I was interested in hit the lot. She let the folks at the location know that I'd be there first thing when they opened the next day.The experience with Nelson and Danielle was very helpful and genuinely friendly. I had researched the vehicle extensively before the test drive, and with their help I was confident to proceed with the purchase of my first brand new vehicle, and first ever EV. Nelson was very organized, and thorough with getting things lined up. Although Danielle was still pretty new and still learning, she was great as well.Then it was onto financing paperwork and questions about warranty options. David was very good at recommending the warranty options that he thought fit my situation (expecting to keep the vehicle long term) and chosen vehicle (an EV which should theoretically need less maintenance) and not recommending ones that just didn't make sense for me. No hard upsell on warranty options or anything like that. He was genuinely getting a feel for what I needed and explaining things so that I could make an informed decision.Again, I couldn't be happier from start to finish with the level of service and with the vehicle itself!
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May 2023 by Jake Carothers
From start to finish Williams Hyundai made purchasing a vehicle an amazing experience. The level of care and service really stood out. I know I'll return to Williams for all of my car needs.
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April 2023 by Mark Fowler
Karl Hofmeister of Williams Hyundai made the car buying experience frictionless and pleasurable. Everyone at the dealership has been responsive and attentive. When it comes time to buy another car, I'm going to Williams Hyundai.
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April 2023 by Michael Eaton
I had a really positive experience buying a car at William's Hyundai. The product specialist, Karl Hofmeister, was very friendly and patient, and most importantly, honest.
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March 2023 by Michelle Odonnell
This company was the best at showing us in detail everything about our new Santa Cruz, they were all so kind, knowledgeable They really made this whole experience easy for us. I felt like we were all friends. There new building is beautiful. I'm so excited to see this company continue to be recognized as the best. Because they truly are. They have a customer for life. Thank you for taking time to work out all the details with us and being apart of my experience in buying my dream car. Best wish to them.
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February 2023 by David Crandall
Had a great experience with Williams Hyundai, and specifically our salesman, Dwayne. Very kind, informative, professional, and a great experience all around! I will have no problem recommending them to my friends and family - great experience all around!
