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October 2023 by Rick Harden
Always count on them to repair my vintage lights
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April 2023 by Carmen Crist
I recently went to Bohnet to buy ceiling fans, thinking I could get better advice and expertise from a local lighting store and to keep the business local. There aren't many lighting stores left in Lansing. They don't have ceiling fans but had a table by a large TV screen where a person assisted us with navigating ceiling fan options on their website (which I had already done at home). While she did assist with navigation, she didn't seem to have much knowledge or expertise related to ceiling fans.I decided to proceed with a purchase. The Bohnet website listed the fans with sale prices, giving the appearance of a sale and a deal. The two fans totaled $1,020. I was told they would ship to the store, they would check them over and let me know when I could pick them up. No estimated times given.As I left the store, I started feeling some regret, mainly because I didn't research the fans myself and didn't get expert advice to give me confidence I made a good decision. When I got home, I looked the fans up on the manufacturer's website and found what I thought were the same fans at around 55% LESS than the price I paid at Bohnet. I called and asked the same person if I was looking at the wrong fan and, if not, if there was an explanation for the difference. She said she needed to talk to the owner.She called back after talking to the owner and said they could refund the charge, but I had to drive back to the store for the transaction. When I questioned why the prices were so high, she said the owner said he can't keep track of all of the prices other places charge. I didn't get a price from a random online lighting store, I got them from the manufacturer's website. How can you not know what the manufacturer is charging for the fans you are selling?Bottom line: buyer beware. My final savings buying from the manufacturer was 62% (after a holiday discount), and I received the fans the day Bohnet was next open for us to return to the store for the credit. Charging 62% more, not seeming to care the prices were that much higher, not providing expert advice, and making people drive 25 miles for a refund is not the way to remain the last lighting store in Lansing.3/7/23 edit based on owner's response:The owner's attempt to explain and provide understanding doesn't change anything about my review. While I sympathize with the owner's situation, the review is to help people make informed buying decisions, not justify why a business is more expensive, less convenient and can't offer expertise.The bottom line is that you won't get much expertise on the products they sell, the prices will be much higher than you'll find online, and if you purchase on a credit card and want a refund, you'll have to drive to the store. He didn't refute any of those things in his response.For the owner: Hunter fans are indeed sold at Home Depot, not just Hampton Bay. If you search the HD website for Hunter fans, it returns 374 results. I was not confused about that. I asked your employee why your Hunter fans (in general, not a specific fan) were priced so much higher than Hunter fans at big box stores. With apparent reluctance/doubt, she said the parts were higher in quality. After finding the same fans on the manufacture's website to be 55% less than your prices, I think it's safe to assume the fans are not different at all. The only difference is your price. Not only did I not get expert advice, I was misled.Finally, if you had come to the counter to discuss my concerns, which you were aware of, when I came back to the store for the refund and had a conversation with me, this review may not have happened, or it may have been better. Your decision to stay in the back of the store while an employee tried to relay your explanation about not being able to keep track of every manufacturer's prices led me to conclude you were indifferent. You had a chance to build a relationship with someone who chose Bohnet over online or big box. You chose stay in the back.
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January 2023 by george gouin
Had the parts needed to fix my mothers old lamp in stock. Took star off for no same day repair.
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September 2022 by D W Zabel
Unique. If you like old lamps and lighting, this is THE place! They rewired a gas electric chandelier for me a few years back. Somewhat pricy, but who else does this? Very accommodating.
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May 2022 by deb voss
Great selection of lamp shades. People who know how to fix your lamp so you don't have to toss it in the trash!
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January 2022 by Gloria Strahan
Lovely lamps and helpful staff.
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August 2021 by Karen L.
Just beautiful work. I have taken a couple vintage pieces to them for rewiring. They did a flawless job on them. The color wiring they used was better then I expected, it matched perfectly. They were very careful with the crystals in this chandelier, and it works like new. Not cheap, but totally worth what they charge to have your valuable fixtures upgraded and restored. I will mention I drive 2 hours one way to go there. Again, worth it!
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August 2021 by Michael Swartz
If you are looking for lamp parts and repair this is the spot. While they have lamps, shades, and fixtures, their specialty is repair and refurbishing. A great alternative to the big box stores with a friendly and knowledgable staff.
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May 2021 by Victoria
Very helpful. I will be returning.
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May 2021 by Dorothy Jones
Anything electrical they've got it.
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March 2021 by Stephanie Hein
Many lights of different varieties in the store and on the website. The employees are all nice and easy to work with.
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January 2021 by david Shellenbarger
Very friendly and dedicated staff. A nice selection of quality products.
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January 2021 by Judy McLane
They have an amazing selection of new and vintage lighting
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January 2020 by James McClurken
The care that Steve and his staff give to restoring old fixtures gives them new life while preserving the ambiance of the past for a new generation.
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January 2020 by Cary Cranson
Over the past 2 years I have had multiple occasions to patronize Bohnet's services. They did an amazing job restoring a floor lamp, a family heirloom. I've purchased 2 table lamps, one new and one, a restored 102 year old lamp. With their expert advice, I recently ordered a picture light from them which turned out great. The staff has consistantly been friendly and helpful.
