Target, a popular retail chain, offers a mixed shopping experience according to customer reviews. The store is generally well-stocked, with efficient drive-up and curbside pickup services that customers appreciate. However, some locations seem to be in need of a "face-lift," feeling a bit "run-down and tired." The staff, though, are often praised for their friendliness and customer service. Employees like Harry and Najeema are described as "very genuine and personable," going above and beyond to assist customers, even offering helpful tips on using the store's mobile app. While the checkout process can be hit-or-miss, with some locations experiencing long lines, the overall sentiment is positive. Customers express a willingness to continue visiting Target, highlighting the store's reasonable prices and quality products. With a focus on improving the physical environment and maintaining the excellent customer service, Target seems poised to provide a consistently enjoyable shopping experience.
Great service, I love this target location. I’ve been to a couple really bad ones but the service here is great. The staff is always patient and understanding; even close to closing time. They are always helpful and greet you at the door.
May 2024
West Saginaw Target store is absolutely the best store in all of Lansing, Michigan. A young lady named Najeema at store 0616 is an amazing representative of superior customer service. She helped me use my Target ap for spectacular bargains. I'm a retired nurse and was clueless about how to use an ap to shop, now I know!!!!
March 2024
They didn’t have what I was looking for but did have some other great items.