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August 2024 by Ross Hagfors
Best Cadillac dealer in the area for sales and service.
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August 2024 by sushil paudel
I live in Colorado. But I recently purchased a vehicle from Shaheen cadillac and my experience was positive overall.?♂️larry?♂️,my salesman was professional ,helpful and communicated well throughout the process. Buying a car remotely can be stressful but ?♂️larry?♂️made it easier by keeping me informed every step of the way.
The vehicle arrived in Colorado in excellent condition,just as described.the shipping process was smooth and timely,which was a relief.
I highly recommend Shaheen cadillac and larry if you’re looking for a trustworthy and reliable dealership, even if you’re purchasing from out of state.the service and vehicle quality exceeded my expectations. Thank you so much larry.?
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August 2024 by Tammi Connell
I recently purchased a new Cadillac CT5V, and I couldn't be more satisfied with the experience. Cody Moore was incredibly personable and made the entire process easy and enjoyable. He took the time to thoroughly explain all the features of the vehicle, ensuring I felt confident with my purchase. The process was quick and seamless, and I truly appreciated his fast response times to any questions I had. Overall, working with Cody was a pleasure, and I highly recommend him to anyone in the market for a new Cadillac
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August 2024 by JoLynne Phillips
This is our Go To place to buy vehicles.
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August 2024 by Shelli Pfeifer
From Dave and Shelli Pfeifer: Excellent, excellent service. Zachary Lorraine was very professional, patience, worked well with us seniors, courteous and answered all our questions. Made our buying experience worry free. We are referring anyone we know looking for a car to contact Zac.
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August 2024 by Lisa
What a wonderful car buying experience! Cody was great, he answered all of our questions and the process was smooth. The used vehicle we purchased was detailed and in amazing condition. When we are in need of a vehicle we will definitely make sure we start our search here.
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August 2024 by Landon W
very helpful and got a new car!!!
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August 2024 by J P
Teresa was a pleasure to work with! She helped me find the perfect car that checked off all my wish list items! Teresa was available to answer all of my questions. Friendly and efficient, highly recommend.
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August 2024 by Alysia Green
I had a great experience buying my Cadillac XT4 at Shaheen Cadillac. From the moment I walked into the dealership, Sarah Caracci made the entire car buying process smooth, enjoyable and stress-free. She listened to exactly what I wanted, answered all my questions and found me the perfect vehicle. Troy the general manager and Ryan Faber who helped me with the financing and paperwork were also wonderful to work with. Sarah and Shaheen Cadillac exceeded all my expectations. Sarah's exceptional customer service and expertise made this a very positive car buying experience. I know I will be back. Thanks Sarah for finding me the perfect car!
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August 2024 by Thomas Coddington
Our Sales advisor Larry! He made this experience one that we will remember for a long time. His knowledge, friendliness, communication and honesty, were absolutely amazing. It felt like doing business many years ago and Larry is now are go to guy!
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July 2024 by Francesca Buskulic
Don't waste endless amounts of time- buy a nonGM vehicle and definitely not from Shaheen.
I bought a 2024 Lyriq Sport 3 about 2 months ago. We have had nonstop issues with it since we picked it up. We get apologetic calls back, but considering we have been talking to the dealership, service center, collision center, or EV concierge at least twice a week for the last 2 months, it's not worth the time. Especially since my brand new car still has issues. Read below for the multitude of issues and concerns. It is disappointing as I really want to like this vehicle... but if I could take this back to the dealership, take back my old Grand Cherokee, and buy something else, I would.
It's too long to go into all of the issues but there are multiple manufacturer defects from paint to build. It took 7 weeks for the paint defect to be repaired and there's actually a new defect in the same door that was freshly painted. Oh, and there were 3-4 small plastic screws loose in the tailgate that we assume came from somewhere in my car. We have had to take it in 4 times for this defect to be fixed. We have at least 4 rattles and clicks (dash, both B-pillars and center console) that occurred within 1000-2000 miles and had an appointment today that had to be canceled as there is not a loaner available. We were supposed to be confirmed a loaner on 7/3 but that did not happen. We have been in touch with the dealership, service center, Collision center, or Cadillac EV Concierge at least twice a week for the last 8 weeks and still have ongoing issues. Managers of the service center and collision center are apologetic, but the issues persist and no one is actually helping us or doing anything different. Now we are awaiting the magical day (unknown when) that a loaner is available for us to burn vacation time to take this car in for the fifth time. The Qmerit deal is a joke- the dealership delayed getting our info to Qmerit and Qmerit has still not paid our electrician for the installation of our level 2 charger. It took 6 weeks to be installed. I was given Ross Hagfors' email after a chat with the dealership and yet only receive calls from the same individuals who are again apologetic, but nothing is ever done differently. The amount of time wasted on our end to try to have these issues rectified is ridiculous and with minimal to no effort by the Shaheen group. The EV concierge program is also a waste, having been in contact with them since June 4th and went weeks without a response and then was told I would receive a call this morning, no call. I followed up with a chat and was told I was on the advisor's schedule to call, but no call. I have actually asked multiple times to be put in contact with the regional rep due to poor customer service, and have received no response.
Honestly, I want to love the Lyriq. However, the poor build quality from Cadillac and horrible customer service from Cadillac and Shaheen has negated any positives.
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July 2024 by Adriana Lopez-Ellis
Theresa Green and David Mendoza were wonderful to work with, I intend to come back for future new and used purchases. Thank you also to Keith Walters who got our car ready and cleaned so we didnt have to wait around!
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July 2024 by Corey French
Cory White is an absolute pleasure to work with and a personality. We certainly will always miss Ted but Cory stepped up and wow - what a great experience. Hey guys.. it didn’t take all day either, that’s something you won’t find anywhere else!!
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July 2024 by Emirald Potter
Juwion and Brian are amazing and so helpful! Always a pleasure going in for a service!
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July 2024 by Katherine Bui
Theresa helped us navigate the transition into an electric vehicle by answering all our questions and helping ensure we were comfortable with the purchase. We love our new Lyriq.
