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February 2024 by Neelima kri
Store ambience is good. Staff is so helpful but if you go randomly on weekends most of the products would be out of stock.
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January 2024 by Richard Gilchrist
Everything you ever wanted.
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January 2024 by Tiffany Hicks
Amazing all the ladies were so knowledgeable and helpful, best part my first time there and my birthday it was a great day !!!
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January 2024 by Jamie Nemeth
Staff here is extremely rude, and the manager Jenna did nothing about it. Explained what happened after over hearing them talking about me and neither the employee or the manager apologized. Employee stated to manager “she was in the wrong”. I had opened the bottom draw looking for a product for my daughter after seeing another customer do the same thing. Employee walked up to me and states “you can’t be in there” and shut the drawer with her foot while I was still in a crouching position with arms on/in the drawer. When I explained she didn’t have to be so rude about it she just walked away, did even offer to help us find what we were looking for.
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December 2023 by Patricia Blackmond
Found the perfect makeup there. Employees very friendly
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November 2023 by Denise Zeemer
Lizzy was super helpful in getting me a founation sample to try. I also picked up some lip and blush products.
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October 2023 by Skyler Lopez
Emma was amazing. She color matched me, got me the products I inquired about, showed me how to use them, and did not push other products on me. She took so much time to individualize and help me obtain the products I needed and now I know I how to use them! Highly recommend this location.
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August 2023 by McKenna Jamison
I'm not sure who all helped me but I had an issue with my sephora card not pulling up and waited on the support line for a long time. I was so disappointed because I wasn't able to use my discount or credit card through Sephora. These ladies at the shop were patient and kind to me. Kim helped with giving me the number and the lady who checked me out did what she could to make it right. Amazing group of ladies who work here! Thank you so much for the help and being patient with me during my credit card issue.
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August 2023 by Joel Hewlett
Went here with my girlfriend. Nice friendly employees. They were very helpful. Nice selection. She was able to find everything she needed.
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July 2023 by Susan Storm
I was shopping for a new lipstick to replace a discontinued color. After 15 minutes an employee came up to me and said "you've been over here long enough" and that they wanted to help move me along. Yes, I was there a long time trying to find a color. I could have "moved along" a lot faster if all the ladies weren't chatting and had helped me earlier. If you want to help that is great but please don't attack me for taking time to find the right shade.
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July 2023 by Marie
I have come to this location for years but refuse now because the customer service has been so bad multiple times . I now go to the Sephora in kohls or shop online . For as much as things cost you at least want the employees to be nice .
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June 2023 by david newman
I’m a baby boomer and have been around. I have even grown my own off an AHFI CLONE straight from the Middle East. It’s very old history now, which is the only reason I am telling you this. I went legal as soon as I was able. The problem is, the industry has been permeated with low quality product. And most of the tenders, and even the owners did not really seem concerned with their clients. What things have changed?This dispensary has my allegiance. I was bouncing around. I was having issues getting the same product at the same place. I also found that conversations regarding their operations, and or observations that might be contrary, turned into an adversarial position very easily. Even ones that I frequented had almost no tolerance or patience to have a discussion. And those would be interrupted at length by other individuals that came in after me.Basically terrible customer service and an inability to repeat a perfectly decent sale of product. Something new all the time plus shortages when I took it home and weighed it on the scales I have from sad history. And they had a problem with me when I called them on it.So far this dispensary has been exemplary in product and customer service. I feel like I am walking into a friends house instead of into the CIA expecting me to do something criminal. They are very friendly very knowledgeable. I really don’t know what else there is to say. Anyone that knows me knows that I have high tolerance levels and I also really enjoy a quality Smoke and they also know that I am sometimes very hard to please when I give a good review, I think it’s extremely well earned.
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May 2023 by Elta X
I always shop at Sephora, but today made me rethink everything. I tried on a gloss and noticed immediately that I was having a reaction to it, and the lipgloss smelled very old and seemed to smell very expired as well.. I told the lady working there and she was very unprofessional to me. She told me that everyone reacts differently and that what I was said is “irrelevant” to herHow are you a store customer representative and the condition of the products that you sell is not relevant to you? It is YOUR JOB for the products to be relevant to you and to provide good customer service. Never shopping here again.
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May 2023 by Suzann Palmour
Madison is an expert and gives the best product suggestions based on my needs and skin concerns. I have learned a lot about makeup and skincare from her.
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April 2023 by Melanated Goddess
These people are with rude or prejudice. No one and I mean no one greeted me as I walked in our while I browsed the store. The only one with since customer service was my cashier. I'll never spend another dollar with them. You lost out on a big sale for being blatantly rude.
