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January 2024 by Christiano Ramos
Worst pharmacy ever. Go across the street to Walgreens, have never been able to get a refill in under 4 hours, they gave me my infants prescription UNMIXED and had to bring it back and they were going to mix it then I had to ask for a new one plus the older black lady is beyond rude, when I asked why my prescription when from $30-$70 dollars I had no answers quickly, shoved me off and told me to call my insurance.
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January 2024 by Sue Chamberlain
I find the pharmacy Rite Aid on West Saginaw that they don’t know what they’re doing most the time they’re rude. They never have some of the prescriptions even though they’re every month I need them and they know that they should have them in stock but they do not have to wait, the other workers in there have no clue what they’re doing or what they’re talking about when you ask about medication you have to ask him three or four times and you still don’t get an answer the rude and incompetent as far as I’m concerned
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December 2023 by Howard Smith
Great store great staff
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November 2023 by Linda Roose
They don't even deserve one star not for the pharmacy department. I just got back in town from out of state I had this pharmacy prior about a year-and-a-half ago. I had my doctor office call my prescriptions in there and I was calling about them because I was waiting so long to get my prescriptions due to my Medicaid not being shut down in the other State when I spoke with the pharmacist she was nasty with me and told me she could get things done if she wasn't on the phone talking to me. I had to call back again, she told me that two of my meds wasn't compatible it was dangerous to take both of them at the same time, I had been taking these meds together carefully for the last 7 months in the other state, I told her about it she said I'm just doing it because I care for you. I also had a problem with another prescription but got that straightened out with my doctor's office and had to be pre-approved and when they filled the prescription it was filled on a Friday I didn't find out about it until Saturday night and I was over in the area on Friday and could have picked it up if they would have text me but evidently I was took off the texting for notifications I wonder who did that? I was treated like a child and I'm over 60 I won't use them ever again.
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September 2023 by Tim Peck
Had a great experience at this Rite Aid location! Not only do they have the essentials, but they also offer a selection of beer, liquor, and wine. The staff is helpful and the store is well-organized. Convenient for quick stops and last-minute purchases! ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Nancy Draper
Love this pharmacy as I get in and out quickly!!
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February 2023 by Benjamin Conley
Right place to go when ur sick
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February 2023 by Sabrina H
Gentleman in the long hair and glasses was the best! He was quick, preside, and helpful to my needs and also was able to manage multitasking while assisting the needs of other customers. He is definitely a hard worker.
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February 2023 by Rebecca Judd
Store associates are always very friendly. Never had any issues here!
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December 2022 by Ashley
Horrible customer service and rude staff at this location. They also refused to return bottles of containers that they sell in their store, which is against the law.
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November 2022 by Lenora R.
I normally always love this location... however, I've been helping my parents with their medications over the last month and it's always been a pleasant experience. Tonight, was not a pleasant experience at the pharmacy. I understand that sometimes people have there days, but this did not seem the case. The woman working behind the desk had no idea how to locate my mother's medication, causing me to have to get my mother who can barely walk out of the car and bring her in to verify her middle name.. something she could have simply asked me and could've been answered.. her medication was an antibiotic.... im disappointed in her behavior and the way she handled this situation.. hopefully her interactions are not like this for everyone... Sadly, we're changing my parents prescription location due to unnecessary behavior... side note, Sam, the front cashier was fantastic! He always has been and I would be grateful to have him as an employee of such a large name business like Rite Aid! Thank you Sam!
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September 2022 by Bourassa Julie
Well qualified pharmacists answer all your questions. They always have the supplies I need. And the cashier Sam is a cutie!
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July 2022 by denise nelms
One of the best places to shop at or get your medicine ??. Very friendly and courteous
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July 2022 by Ann Nonnimus
Well qualified pharmacists answer all your questions. They always have the supplies I need. And the cashier Sam is a cutie!
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October 2021 by Geraldine M.
The staff in this Richmond store is amazing, from the cashiers to the pharmacist. They take the time to acknowledge you as you enter the store.