MSU Federal Credit Union is highly regarded for its exceptional service and caring approach. Customers appreciate that the credit union treats individuals differently than a typical bank, showing genuine concern and helpfulness. The staff is friendly, informative, and quick to assist both in person and over the phone, ensuring a positive experience every time. The branch experience in the downtown location is consistently top-notch, with a welcoming atmosphere and attentive service. Customers value the convenience of services like foreign currency ordering and loans, and many prefer MSUFCU over other financial institutions. The branch facilities are comfortable, with amenities like cushioned chairs and entertainment, making waiting times pleasant. Overall, MSU Federal Credit Union stands out for its helpful staff, personalized care, and commitment to customer satisfaction, making it a preferred choice for banking needs.
that lady Bella was no damn help , she was sound like she didn’t want to help me for real, dragging out her words and whatnot. she was annoying to talk to
May 2024
We've had great experiences at this branch, worth paying for parking! This credit union looks at individuals differently than an average bank & seems to legitimately care.
December 2023
I’ve banked with them now for years I really like them are always helpful
