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November 2023 by OTb
Gotta say I’m only giving 5 stars because of the guy who works there, first time going in he was very helpful with helping me find what i was after, weeks later(today) i go in again and i end up purchasing the same thing not only did he ask if i needed help with anything but remembered me from the previous time and was again super helpful and nice, would definitely shop here again based on that alone
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August 2023 by Erin W
Karen was excellent at helping. I wasn’t totally sure what the options were and what I needed for the guys in my wedding party, but she did an amazing job measuring and helping us pick out exactly what we needed. I made an appointment, and she managed to measure and pick out shirts and suits for 3 different guys in 45 minutes. I’m glad I drove a little further out to come to this store! Thanks Karen!
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July 2023 by Daniel Myers
This is a great Men's Warehouse and it starts with the staff. Have been in here 3 or 4 times and the staff has been great every time. From getting me fitted for a suit for a wedding rental all the way to purchasing all the accessories I needed for a reasonable price. Will be back here for all of my dress clothing needs.
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June 2023 by Fred Toman
Excellent customer service. Karen went above and beyond to make sure we had the right fitting suites for my son's wedding. When one son's suite wasn't ordered, because of a snafu, that was not her fault, she got right on it. The suite came in on time, and it fit perfectly. I'd go back in a heartbeat. And, I'm sure everyone else in our party would as well.
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June 2023 by Michael
Pretty lame experience. Went in Thursday looking for a black suit and greeted by a disinterested salesman. Hey salesman, just because I'm asking if there are sales or clearance items doesn't mean I'm not going to spend $450 on a suit. I was written off after the first minute we met. Best part was that there was only one other customer in the shop at that time, so every opportunity was there to keep me in the store. Silver lining here is, just go across the mall to JC Penney for your suit needs. They had just what I needed.
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May 2023 by James Kane
So, I would recommend Men's Warehouse. When I was looking for Men's Warehouse, I actually thought that they were closed, I looked for the store inside the Lansing Mall and could not find it and the reason why was; their entrance is located on the south side of the Lansing Mall. Anyway, there staff is very nice and helpful, I was there for about 45 minutes to be fitted for a semi - formal suit and I am pretty happy with the results.
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May 2023 by Joseph Beasley
I love the deals and wide selection that they have available in this store!I appreciate Vaughn for being one of the most professional individuals I have interacted with at this store.I am definitely appreciating the improvements in management at this location.The future is definitely bright here!
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April 2023 by Sarah Sullivan
Everyone was so helpful and kind we brought a suit and end up, renting a mess and then tie. They were so accommodating. For everything specially Carter (I believe that was his name) was super nice young man.I experience was wonderful.
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April 2023 by April Jones-Howard
Fabulous customer service!! We were so happy with the help we got when we were there. Their knowledge of fashion and fitting was phenomenal!
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April 2023 by Brendan
They do a great job here. Vaughn was very friendly with all the customers and got me in and out for my measurements very quick. The other woman whose name I didn’t hear was also very kind & helpful.Will definitely come back for any fitting/suit needs in the future!
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March 2023 by L
Hunter was so helpful and professional. He made the whole process of getting fitted for a suit much more bearable for someone who doesn’t dress up often. Excellent service and selection, very nice store!
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March 2023 by Gary Fleming
Not sure about Men's Wearhouse in general but I advise you stay away from this location. Bad business practices - If they make a mistake on their end, they put the burden on the customer. Had to call corporate just to get any semblance of help. Take your business somewhere else!
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January 2023 by Connor Ireland
I needed a suit for a couple of weddings I have to attend later this year and I didn't want to break the break the bank. Karen was super helpful in finding a suit that looked great and was still within my price range. If you go to this Men's Wearhouse location, ask for Karen.
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October 2022 by Isaac V
I found out on my Wedding Day that another company forgot my bow tie, I called Mens Wearhouse on the road and asked if they could assist. I walked in wearing my vest and slacks and Vaughn had bow ties ready to go. He saved the day.
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May 2022 by Peter Myers
We have been treated very well during our 2 visits to M's W. The process of picking out a rental suit/tux for prom and measuring and stuff was totally fine. Picking up the duds, though, was very special. Trying on was handled really well. Even though they were crazy busy, we were attended to and instructed with great care and special attention.
