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February 2024 by Popular Demand
Strive for greatness llc working out of this warehouse still owes me my last paycheck. Always drove under someone else number as a driver which I was told isn't technically allowed. Shady practice highly recommended avoiding!
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January 2024 by Julian D'Souza
garbage service, don't use it
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January 2024 by Alexandra Polovinka
If i could give 0, I would. This is THE WORST delivery company. Missing packages, weird updates on the tracking number showing that the package was delivered, while it wasn't. Marking the package as delivered with a time stamp preceding the time stamp saying that it was loaded on the vehicle. And then never delivering the package. Horrible customer service that is fully automatic and no real person to talk to. This horrible service has been going on for several years and happened multiple times
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October 2023 by Rebecca Marie
Ridiculous! Marked as delivered and never came, I think these people are thief's.
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September 2023 by Graham Bostrom
This company can't seem to find a basic address. Despite responding to each question and message from Lasership.Every time it's "We will reattempt in 1-2 days". Until you hit the weekend and now it's re attempt in 5 days.I will strongly reconsider using any company that uses this company for their shipping needs.
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September 2023 by Patience Miller
Tracking said my frozen package was out for delivery. Six hours later they said there was an 'exception'. When I 'chatted' they just said sorry for the inconvenience and it would be there in one or two days. What? The facility is 14 miles from my house and they could not deliver? I will check with any retailer I buy from and be sure they do NOT use this company. Check out the employee feedback, it is awful.
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July 2023 by Curtis Thompson
Worst shipping company. I dont know why anyone uses them. My package shipped yesterday morning from Ohio, 4 hours normal drive from me. Its now the end of the following day. It was supposed to be hwre today but its not. Every other carrier makes the same shipment in a day. LazyShip regularly is an extra day.
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April 2023 by Misty Swafford
Nasty customer service! Delivery keeps changing. Delivery has been updated 4 times since I made the order. On top of calling where they provided me absolutely no help whatsoever! And this is the 3rd package that has went through this company to deliver! The 1st 1 was delivered to wrong house. The 2nd 1 was shattered when I got it and now this stupidness! Wish Walmart allowed me to pick my delivery service!
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April 2023 by Kevin Swafford
The delivered a bed I ordered to another address never figured it out where. They delivered candles to the wrong address. Waiting on another delivery right now that's 3 days late now. And it was delivered to the wrong house omg
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March 2023 by Sheena S.
They continue to deliver our packages to the wrong address. It has been 3 times at this point. They even stop taking photos as the first time I told them it was pictured no where even near our home. Everytime I see that a package we are getting is being delivered from them I know we won't get it. I'm starting to think they just keep your packages if they like what company it comes from. The cus service is a joke. They don't do anything and have you take it up with the sender, however they act like you are a liar. i would never recommend this company.
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March 2023 by Elena Mapley
This company doesn't even deserve 1 star. I ordered a $350 coat from REI and they shipped it to me via LaserShip. Initially, LS said my coat would arrive on 1/24. After being scanned as picked up by LS, I received no updated tracking information until I contacted the company via text the next day. On that day, LS couldn't tell me where my package was currently OR when it might arrive. My next notification was that due to weather, the delivery of my coat would be delayed. I received that same update for four days until 1/29 when they just stopped updating the tracking all together.Maybe one day my jacket will show up, but I'm not holding my breath.
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January 2023 by Lindsay Northrop
Ordered through carters and was confused when I saw the tracking said that it was coming from a mobile home park. Package was delivered fine but reeked of cigarette smoke. Luckily it didn’t permeate the packaging as it was clothes for my baby!
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January 2023 by Jon Eckerly
This company will drop your package on any random porch and make it that homeowners problem. Has happened to me SIX TIMES NOW. Nearly impossible to talk to a supervisor. NEVER USE THIS COMPANY!!
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December 2022 by CaTrena Schied
This company has the worst service. My package has been sitting in the same place, 30 miles from my home for over two weeks. They didn’t scan the package at all for a week and then they started scanning it once a day, yet it is still in the same place. I emailed several days ago and never got a response . I wouldn’t recommend this service to my worst enemy. I’m disappointed Bath and Body chose to use this carrier vs FedEx or UPS.
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December 2022 by L. Nowicki
For everyone complaining... Lasership works just like other delivery companies, Shipt, Uber eats, Instacart... They are ALL private contractors and do it in their own vehicles on their own time per job posting. And oftentimes they don't have enough help because they don't post all your deliveries at one time is not known ahead of time especially with groceries and things like that people pick it up as they come in or as it's needed and when there's a lot of people ordering obviously there's not going to be enough of the drivers because usually these aren't their only jobs. Just like any other review said if you're in that big of a rush to get your item, you might want to consider going and getting it yourself, especially considering most people don't tip anyway.... And the drivers aren't going to exactly do anything special for no tip which is usually known well in advance... Hence it sitting and waiting. JS
