-
September 2023 by Jocelyn Alisa Lê
They actually volunteered to call my doctor and my insurance company for me to get the correct paperwork when the initial prescription was not covered by my insurance, followed through and did it on the first business day after talking to me, filled my prescription, then called me to personally let me know. The Pharmacy Tech that did all this was Samantha. Amazing, best pharmacy customer service I have seen since before the pandemic.
-
November 2022 by Kathy Tobe
First time at Kroger pharmacy. Great staff!
-
November 2022 by Jamir M
Never open on time Sundays
-
June 2022 by Jamir Muhammad
Never open on time Sundays
-
May 2022 by Monica Slone
They are magnificent. Twice now I have had a couple hiccups ( totally NOT THEIR FAULT)but they immediately helped get everything resolved that this is a damn good pharmacy.
-
September 2021 by S. O.
The Kroger Pharmacy on West Holmes Road is super! Pharmacist Garrett and assistant Andy are super employees. If I need help and ask them to call my doctor about a prescription, they will do it. If I have a question and they don't know, they will look to find the answer. The pharmacy works well with my insurance provider. They are so friendly and caring that though I have the option of getting my medications by mail, I would rather go in and see these employees. They brighten my day. Kudos to Garrett and Andy for being excellent pharmacy employees! I appreciate using this neighborhood store.
-
August 2021 by S. O.
On 8/8/21 I went specifically for your Kroger Traditional Pre-cooked Bacon. There wasn't any on the shelf. So I asked Tim who was working in the meat department if he could find some in the back. He was very friendly and willing. He spent several minutes but didn't find the bacon. Tim came out and said "We had a shipment that came in today; I will continue to look if you are willing to wait." I told him that would be fine. It was another several minutes when he came out with the box - yeah! I took what I wanted and the rest was put on the shelf. I thanked him very much for his diligence because it's the only bacon that I can eat. Tim wanted me to know that Sherry his co-worker also helped to look for it underneath/behind other boxes. Kudos to Tim and Sherry for being excellent Kroger employees by helping me out! I appreciate shopping at this neighborhood store. Thank You.
-
March 2021 by Jamison Schroeder
Pharmacist was very kind and helpful. Staff was professional.
-
July 2020 by Jeff C.
Three times I have contacted them about their mask policy and the have ignored it. They care for their numbers over people, both staff and shoppers no mask or their nose is not in the mask. No empathy for other people. I'll be shopping elsewhere.
-
March 2020 by Kris Drumheller
Try very hard to fill your script fast. Been there for immunizations and have gotten in and out. Busy but try hard to get my sons script which they do not usually carry.
-
September 2019 by Curtis N.
Staff is always friendly and as you'd expect with the current "service" industry (meaning two cashiers on a busy night). Just moved to the area and I have to say that this location does not do Kroger's any justice (same with frandor location). Seems to me that in some more "well to do" areas the stores are cleaner, more up to date and get the attention of the company with things like new flooring, etc.! Hey, money is money and this location seems to be every bit as busy as say lake Lansing or west Lansing yet looks as if it hasn't seen upgrades in years! Come on Kroger, put some love into EVERY location!
-
June 2019 by Frederick Kretzinger
Worse communication I've ever had at a pharmacy.
-
July 2018 by Henny Q
I shop here alot. Love this krojer . Good produce selection.
-
July 2018 by Dana Renea
Barely any workers and most are rude.tried to call the service desk and they where like were busy and hung up on me
-
July 2017 by Jeff Milbourne
Fast friendly and fair
