Hotels in Lansing, MI

16 locations found near Lansing
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“Exceptional customer service. When I rushed to explain about a medical situation, the worker named Jason took no hesitation to help us out. He helped us to get into the other family member's room and called an ambulance for her. Thanks to Jason, she was able to get to the hospital in a timely manner.Rooms were clean, staff members were nice, the beds were comfortable. If you're looking for a place with top tier customer service and friendly staff, this is the go to.If you see this Jason, thank you for helping us out.Noteworthy details: Jason provided us with exceptional care and helped us out with a serious medical issue without hesitation. Give the guy a promotion or raise.”

4.7 Superb32 Reviews

“The staff here were nice and the rooms were clean. Security was sufficient as well. The property is also located near plenty of stores, etc.Rooms: Plenty of USB chargers in the room.”

3.9 Good35 Reviews

“I have stayed in this area many times throughout the years. This hotel, by far, is the best. I am a very blue-collar kinda guy, but the staff treated me like I was one of business guests that is their normal clientele even though it was obvious that I was not. That, to me, means everything. Nobody ever wants to feel like they are out of their element. I look forward to booking here again!Nearby activities: Plenty of shopping and awesome restaurants within walking/short-drive distance!”

3.7 Good58 Reviews

“Booked a room late Wednesday night for thursday When I showed up for my stay they said the room was booked for the day before and even though nobody checked in the manager of the hotel refused to help accommodate the situation. I am staying in town for 6 plus months working at the new GM factory and planned on staying at this hotel many times over if I liked it. So after the manager of the hotel refused to do anything at all i took my buisness across the street to the Marriott. If you want customer service this is not the place for you as they couldn't wait to get a quick money grab. Hope the $100 was worth me booking across the road for weeks at a time.”

4 Good20 Reviews

“Great people at the front desk, nice clean place, ample parking, excellent management, nice rooms, and amenities.Rooms: Full kitchen, free laundromat, nice beds.”

3.5 Good29 Reviews

“After having had a my condo redtagged due to water damage from from a neighbors fire, my insurance put me up here for about 6 months. My insurance adjuster has caused alot of unnecessary problems making the whole process extra stressful but my staying here has been the one extremely positive experience I've had. The entire staff has been amazing, helping me putting out extra fire my adjuster seems to enjoy causing, and making me feel at home here. Carrie and her team are outstanding. The rooms are fully equipped for long term stays and the amenities are great. Couldn't have asked for a better place to live while waiting out the construction.”

3.5 Good22 Reviews

“If I could give 0 stars I would. Sorry my room had bed bugs and the bottomOf the bed has blood stains. It was not a good place to stay. It’s dirty and it’s horrible when you walk in and have a nasty smell. Never again will I stay there. I walked out with my mother after driving 12 hours. And went somwhere else. They wanted 110 for a night I rather sleep with the sheep’s then sleepThere.”

3.6 Good14 Reviews

“Last night of my week stay, I stopped by the front desk to get some toilet paper. I was told that unfortunately they ran out. I told her that I don't have any, and the Housekeeper did not check on my room this morning.She told me that unfortunately there is nothing that she could do. She said they have an order in and it will be delivered the next day. I was dumbfounded. I could not believe the words that were coming out of her mouth. I asked her, what was I supposed to do and she said I don't know. I asked for her manager name she mumbled it off, I asked that she write it down and she said I can do you one better, here's her card. I told her that she needed to check for an unoccupied room and get me some toilet paper. It took her several minutes but that is just what she did. No apology no nothing. I immediately went to my room and called the customer service line to put in a complaint. Other than that epic failure, my stay was fine.”

3.3 Good37 Reviews

“Staff is awesome and super friendly and helpful. Location is great; Burger King basically in the parking lot and Horrocks Farmers Market right next door. Walmart is maybe 5-10 mins away.”

3.2 Average37 Reviews

“Rooms: The rooms are spacious, but barren. One of the lights in the room constantly flickered, the bathroom looked clean but reeked of stale piss, and the floor seemed like it hadn’t been swept in ages, shower had great pressure and nice temperature, and the bed was okay but you can tell it had seen better days.Walkability: There’s a few restaurants you can walk to, both fast food and regular sit down dining. There’s also gas stations on either side of the motels property that are fairly close and have a nice selection of things.”

3.1 Average15 Reviews

“Would be five stars but the valet service and the attendant at the front desk with a sippy cup need updating like the rest of the property. Look forward to returning once rebranded and having Mona who is fabulous welcome me back as Hilton Gold. Thank you Mona, Ashlynn Shaw, Cailin H., & Katelyn.”

3 Average47 Reviews

“I have stayed here many times. My room was clean, and they do a good job at accommodating any special needs. The free breakfast has many choices to convert different diets.”

2.7 Average54 Reviews

“The hotel is a older facility that is well maintained and clean. The location next to a major freeway does create road noise.Rooms: The rooms are large, however the layout creates a smaller bathroom.Nearby activities: A large outdoor shopping center is located in the area.Safety: The general area appears to be safe.Walkability: The immediate area is not very walkable.Food & drinks: The availability of both food and beverage services is limited”

2.7 Average55 Reviews

“I’m here for a conference and got lucky enough to order a carry out for dinner. Halle took care of me and she’s the sweetest thing ever! The food is amazing, we were told it’s only been open like a week because of the hotel rebranding, so just pack your patience.”

1.9 Poor11 Reviews

“Laid back. No one bothers you...quietly set back off the road. Shopping and food as well as bus stops within 5 minute walk...front desk and housekeeping are very nice ladies...low price weekly rates while waiting for an apartment to open up. If I could go anywhere in Lansing to just relax . It would be here.. they also offer a military veteran discount. Wouldn't go anywhere else. Don't believe the bad reviews. Who cares what color the lamp shade is. People who travel and work HARD everyday have a decently nice place to stay while working per diem. Highly recommend to anyone who doesn't nit pick. NO there's NOT bugs... Trash is emptied everyday and they're always quick to ask if we need anything. 5 stars...”

2.4 Poor34 Reviews

“These guys went out of there way it started out bad the first room they gave us wasn't cleaned yet, the second room still had people in it, so finally they upgraded us to the suite. So about the suite a few stains on the carpet chair has a broken leg and ceiling is chipping in the living room. Other than those couple of things the indoor pool, and gym are fantastic and breakfast was pretty good as well.”

2.2 Poor51 Reviews

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