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January 2024 by C Rich
Charged a hefty diagnostic fee on my range Rover to tell me I need to take it to the range Rover dealership could have just said we can't do anything and would have had a customer for life ... But you didn't.. so now u don't P. S. stop texting me for reviews you don't want it
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January 2024 by Trina S
Chris, Scott and the entire Handz On team are fantastic. They are nothing but honest with what is wrong with your car, how much it cost to fix and what needs to be done immediately. We had my Kia Sorento at the Dealership and Tuffy. Both places kept passing the buck on who’s fault caused the damage. Handz On was recommended by a co worker and we decided to get a third opinion. Come to find out the catalytic converter that Tuffy replaced twice was put on backwards. After not having the car for 2 weeks we had Handz On fix it. The car runs like brand new and we will not being going anyplace else for either of our cars in the future. Thank You so much for the fantastic work! Rob and Trina Shaw
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January 2024 by Jim Rypkema
I had my '17 Pathfinder in today for electrical issues; no heat/blower, power windows taking out INFO center. As a customer, + I've known Chris for 10+yrs. Better than any dealer.for almost 10 yrs. So smart, so detailed, he + his crew are simply the BEST ever. Forget dealers. This is your place to fix what's wrong. I'll not go anywhere else.
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January 2024 by Jack Mills
Everytime I have went there for service Chris and his staff have been outstanding. Great customer service
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January 2024 by Emily Balcueva
If I could give them 15 stars I would.I have received nothing short of the best & honest care from Chris and the guys at Handz On.The family at Handz On provides options, honest estimates, and timelines for every job I’ve needed. Jobs big and small.I even live in a different state now and still circle back to my trusted guys here bc I know they will not lead me astray and will let me know if I’m being ripped off.I am a young woman, who is both suspicious of and often subject to dealership upcharges & mechanic manipulation.I needed a reliable and trustworthy shop when I moved to Lansing. And I 100% got that from Handz on.
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November 2023 by Ibrahim Shah
Scott and Chris are very courteous and professional.They have worked on my BMW 2014 and have done an excellent job.I have full confidence in this placeService: Steering & suspension repair
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September 2023 by Holly
Chris is the absolute best! He’s very honest about vehicle repairs and inspections. I would highly recommend going here if you’re looking for a trustworthy place in Lansing have your vehicle diagnosed and fixed!
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July 2023 by Carla M
If I could give negative stars, I absolutely would! Apparently they will only fix a $5,000 mistake they made by damaging a car IF the customer changes their google review to 5 stars and leaves a positive review. Lost wages of over a month, multiple towing fees only to find out from a dealership that the car was damaged by THIS place.*Their response. They do NOT have any information about being their customer. I was there. I have been there with my son multiple times. I saw his review and how you MADE him change it in order to fix his car. I am reporting to the BBB as well as the attorney general. You forced him to pay multiple tow bills by giving his car back with a check engine light still on, he was unable to work as his car IS his work for a living. You owe him several weeks of pay plus towing bills if you want anyone to be satisfied. You were paid $2,000 for the water pump, then caused OVER $5,000 worth of damage to the fuel system, gave him the car back. I have the paperwork from the dealership that shows everything I'm saying is absolutely TRUE
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July 2023 by Brandon Shultz
Took my foreign car for a check engine light, replaced the coolant pump, had the same issue, replaced my engine sensors, then the car broke completely down, taken it to the dealership and found out what was causing the issues, when I called handz on, they said they would make it, and they did fast, thank you guysService: Electrical repair
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June 2023 by Damyon Finch
These guys are quick! They fixed up my 2012 Fiat 500c within 24 hours! They know what they're doing, and are very good at explaining what's going on with the vehicle. I sadly have to take her back in to see if they can fix her further, and have full confidence they can do so. Very good work, I'd even just get oil changes there.
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June 2023 by Asia M
Super fast! I called to get an estimate of how many more days it would take (called day 2), and he said 30 more minutes than ready for pick up! Work done was phenomenal.
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March 2023 by Jeremy Pollok
Id brought my 07 RS4 Here a total of 3 times all for oil changes, I decided I was willing to pay for convenience being my trust shop was a long drive. During my first visit I wanted to ensure proper care was taken since I highly value this vehicle and was putting trust in them to do as such.The overall interaction between the office guy and I was pretty good across the board, however on my way back to work(roughly a 14min drive)my low oil level light came on about 1 mile from work. I'd called handz on and let them know what's going on. At first, the suggestion of driving it back was made, but later on the office guy called back and insisted that a tow truck be brought to pick it up just in case. I'd given them the benefit of the doubt, I'm an understanding man and things happen and chalked it up as an oversight. I was mistaken. I was told the mistake stemmed from the computer system which called for 8qt of oil when it was in fact 10qt. The fix was that they would make a note for any future oil changes.Fast forward to the second oil change. Called to make my appt, got it all set up, and stopped over during the day before going back to work. I sat and waited as I usually do, and when it was finished I'd made payment, collected my vehicle and was off to work. Again, about 1 mile away from work, my low oil light came on. This time I was slightly more prepared. I'd called handz on, informed them of the situation and was suggested that I drive it back to top it off. I told them not to worry about it since I had a fresh oil in the car and that id take care of it. This time I was certain incompetence was to blame and that id be taking extra precautions in the future(yes, at this point I should have taken future oil changes into my own hands as I always have, however I did not)
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March 2023 by Diane S.
This place has great service, very reliable and trustworthy for a woman. Bring your car here for repairs.
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February 2023 by Steve & Beth Hayward
The owner Chris is on site everyday. Scott and the rest of the hands-on family are there on the daily to take care of all worries details that you might have about your automobile. Attention to detail. Understanding of the old skill and old school cat talk of taking care of your car. They've got you.
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December 2022 by Natalie Williams
Chris has always went above and beyond for me. I can expect him to thoroughly explain whatever my vehicle issue may be, how to fix it, and everything in between. Only mechanic that I trust with any foreign or domestic. Very knowledgeable and honest while giving his 100% in any work he does, never cutting corners or leaving any questions unanswered. Thank you Chris!!
