-
November 2023 by Dakota
Stay far away from this bank, the manager doesn't know how to do her job correctly!! I would recommend literally any other place in the area to bank with besides here.
-
February 2023 by Cinnamon SpiceFox
Just really irritated with the sign that states 24 atm in lobby (the first door) but the door will not open for the atm...
-
July 2022 by K W
Last week at the drive thru I requested a one hundred dollar bill but received two fifty dollar bills! Yesterday I went into the branch while depositing money into my account and requested a one hundred dollar bill and received it . Today at the drive thru while banking I asked for two one hundred dollars bills but received 10 twenty dollars bills. So I had to go into the branch and request two one hundred dollars bills. It may seem petty to Flagstar but to me it is all about customer service if you don’t have what the customer requested let the customer know or ask another teller do u have a hundred dollar bill in your drawer!
-
November 2021 by Kerry Childress
I got treated nice when i came in to open a account. Up and i think you for treating me nice
-
September 2021 by Desiree Buchanan
The staff at the south cedar location in Lansing is awesome meet my needs and answered the questions I had with no issues
-
August 2021 by Ben Willard
Very goodCouldn’t do it with out themTerri did a great job and the rest of the staff
-
July 2021 by Alison Taylor
Becky Fry and team are amazing!
-
June 2021 by Kristin Mikesell
Excellent customer service and competitive rates.
-
February 2021 by Dd Otto
The staff at the south cedar location in Lansing is awesome meet my needs and answered the questions I had with no issues
-
January 2021 by Mad Max
Like the customer service. The south Cedar bank staff is good.
-
December 2020 by Vikki McAninch
The staff were very helpful and got me in and out in a timely manner!
-
July 2020 by Oscar Drumhellar
We deal with the south Lansing branch and have had a great experience with the staff. We really like dealing with Sasha.
-
December 2018 by Brian Craighead
So far so good. Definitely leaps and bounds in terms of customer service over the pathetic Dark Bank I used to be a member of.
-
July 2018 by Eliza W
Excellent customer service. Excellent banking . Great fraud alert.
-
December 2017 by Elizabeth Wolcott
Very nice customer service. Never a problem here.