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June 2024 by Do Better
Elaine and her boss the white lady with the shoulder length red hair are rude, unprofessional, and impatient. Elaine threatened to send us to the back of the line and called us ignorant because we had to go grab another item. They were rushing because her boss was going on break and in a hurry to purchase her three packs of cigarettes. When we politely said Elaine never had to be rude and make the comment she did Elaine called us kids (which we are not) and insisted on pressing the issue and arguing. In the end, the boss lady who was in line behind us decided to cancel our transaction we already attempted instead of correcting Elaine and explaining her how to handle manners more professionally. Zero stars if I could!!
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May 2024 by Michael Spencer
It was a great inconvenience that they would not accept the returns on the Red Bulls they sold me and charged me ten cents a piece deposit on...GREAT inconvenience. They did not seem too concerned when I informed them that I am pretty sure that under Michigan Compiled Law, they are required to do so. Instead they told me they cannot take the returns because they don't have a return machine. Don't care. I filed a complaint with the Michigan Attorney Generals Office and the consumer protection agency. Also, the slender young man with long hair was creepy, wearing a big bandana over his face being a clerk, selling me stuff. Asked why he was wearing it. He said it made him feel more comfortable. Again, don't care...made me UNcomfortable and he looked ridiculous and unprofessional. Sad state of affairs these days, I swear....
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July 2023 by Shatory Blackmon
Once again or that I love to shop at sometimes that's one of my best favorite store's ever when I can't say the workers is really friendly and nice and also that one of my favorite stores
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May 2023 by NikkiNicole
Better than the one on Penn thts for damn sure
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March 2023 by J and B
The girls working here are always super friendly! This is my go too Family Dollar in Lansing. Always clean and stocked!
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October 2022 by Debra Kipper
Nice people and clean store
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May 2022 by Rebecca Smith
Fantastic Fun!!! Dirt cheap price.
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May 2022 by Willeen Cannon
Great customer service. I am always greeted upon walking through the door. And told to have a great day upon leaving. Store always stocked and aisles always clear.
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June 2021 by Woman Of God
3.5 for friendly service. Store has a wide variety and reasonably priced. Most goods available.
With the exception of cleaning products was mostly out. There was hand sanitizer.
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June 2021 by J. Cooper
Employees are very courteous!
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June 2021 by Crystal Butts
I was across the street watch the store manger pepper spray a girl. Would not come here he is super petty shop at doller general
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June 2021 by Jamie Garrett
Employees are very courteous!
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May 2021 by Nuettla Page
I was across the street watch the store manger pepper spray a girl. Would not come here he is super petty shop at doller general
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April 2021 by Crazy woman
I see someone in a family dollar outfit come out of the parking lot In a truck and I seen her walk up to a red truck at a stop light and started going off on the person and just started spray pepper spray. For nothing I'm amazed that the person was driving. But thats not a good thing if the person was driving.
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March 2021 by Sydney Kramer
Alizé the new manager has always been helpful and very respectful. I never get this service at most family dollars and am very pleased with how she treats her employees and her customers. I will always come back to this location as long as she is here, and if she leaves I will follow.
