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February 2024 by Trevon Campbell
I received wonderful service from this location. I ordered an arrangement to be delivered to someone, unfortunately there was a change of plans and the order had to be cancelled. Matt and the delivery team were very accommodating, acted quickly, and they very much showed compassion during the entire process. Matt also made sure I was able to personally taste some of their treats and they’re great. This location cares.
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February 2024 by Faith
The fruit was under ripe (it happens) but the worst part was a hair on one of the pineapple hearts ?? (should never happen!)Picture is without the hair because I didn't want my husband to know they ruined it ??
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February 2024 by Ronda Jackson
The worst strawberry shop I've ever been to flavorless old fruit and the guy who answered the phone was RUDE don't spend your money here you'll regret it PROMISE
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December 2023 by Emily Zielke
Had an amazing experience here.!! Staff was friendly and kind and went above and beyond to help me. Thank you.
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October 2023 by Sarah Thomas
If you have never tried one of their arrangements you are missing out! I’m not even a fruit person (at least in the US and it is never as good as elsewhere) but I enjoyed every bit when it was gifted to me! I bought another today, and the recipient is raving about it as well. All I can say is it makes a fantastic gift and the employees at the Frandor location are absolutely phenomenal as well. I can’t recommend this enough!
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May 2023 by Stephanie Gurk
Matt, the owner & Heather, the manager are amazing people to work with! They go above and beyond for their customers & employees! Have always had a lovely experience at the Lansing location. Support a local small business that knows how to make each and every customer and employee feel special & valued!
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May 2023 by Randy Cook
It was early Mother's Day morning and I had to quickly stop and get my wife a Mother's Day gift platter they quickly and efficiently got one put together for me and I was out of the store in less than 10 minutes! Great service!
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May 2023 by Kathy Terwillegar
Made a wonderful tray for Grandson’s Birthday on very short notice, and delivered in less than 2 hours. Very friendly also.
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March 2023 by nicole barish
Heather at this Frandor location was awesome!! I went there today to get three of there cocoa berry smoothies. They have not had orders for smoothies since this past November. Therefore they didn’t have lids to fit the cups also there ice machine was broken but she literally at this point insisted on doing everything and went way out of her way to make sure we got our smoothies! She compromised but she made it work! She even gave them to me for free even when I insisted on paying and it wasn’t a big deal to me she still wouldn’t let me pay. It took a lot of time and patience but the effort she put it in was limitless! I appreciate her so much! Thank you ☺️
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March 2023 by Vinnie Vanhorn
Had some of the best customer service provided by a young gal named Heather. Not often these days can you find 5 star service and she did just that. Thanks so much again heather!! Can’t wait to see the smile on my little girls face today for her birthday! ??✨❤️
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March 2023 by Lily KC
Matt- the owner (?) Is very nice and super funny! 10/10
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March 2023 by Davon B.
great service, you guys totally understand service I felt valued and I felt my purchase was worth every penny
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February 2023 by Victoria M
I will not be placing an order here again. I ordered a box of chocolate covered strawberries for my mom and sister for Valentine's Day a week ahead to be delivered today. Fast forward to today, my mother called me and said that a construction worker knocked on her door and hand her the box that I paid over $40.00 dollars for and said it was delivered at the wrong address! It took a construction worker to deliver the box and not them! I will not buy or support this business. I rather go to Kroger or Horrocks to buy from for now on and drop them off to my loved ones.
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February 2023 by Zach Brendahl
Have ordered from them several times in the last two years and they always deliver!!!! Delivery is always timely and the presentation is absolutely BEAUTIFUL EVERYTIME!!! GREAT JOB YOU GUYS!!!
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July 2022 by Heather Lawless
They have the best customer service! So accommodating and very polite! Would recommend to anyone in the area!