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February 2024 by Siempre Brilla
The employee that assisted me did amazing. He was patient and kind and took the time to explain to me exactly what was going on with the tire on my work vehicle. He explain what also could happened and what to look out for in case of possible problems! Very helpful
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January 2024 by Nora Woodson
They are really helpful for me because I can't pump air and they do it for me. Give me information about my tires. And everyone has been courteous
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January 2024 by Erneststeen Smith
I was sitting in line 35 minutes before they closed to get air in my tires and one guy came out talked with the car behind us and that car left, 10 minutes later another worker comes out and started tell me and the other cars behind me that they have a cut off because they close at 6. I feel as if that’s bad business because myself and other people were there in line at least 35 minutes or more before closing time. Take care of the people who are in line before you all close
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January 2024 by V L
Lobby is absolutely FREEZING in winter. This isn't acceptable when people have to wait for hours.
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January 2024 by Alexander Amiri
I had my tire go flat and fortunately Discount Tire was right down the road. So I drove over prepared to leave my car with them over night because they were going to close soon.Josh not only gave me the right advice to save me money but took care of me within half an hour so I don’t go through the inconvenience of calling an Uber to get home .That’s what you call a great service and going the extra mile. I’ll be definitely going to this place for my future needs.
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January 2024 by Jack Judy
They were able to replace all 4 tires while I waited, where Belle said I'd need to return in 3 days. They also gave me a timeline when they'd be done (~1.5 hr wait at the time) and were right on, within a few minutes. They recommended a lower priced and higher rated tire than the brand I actually already had on my car, which I was initially looking at. Lifetime warranty offered. They were exceptionally nice, inspected my old tires and measured tread wear before giving me recommendations. Also inspected my windshield wipers since they were on sale cheap, and recommended a replacement as they were starting to streak, which I already knew. I'd definitely recommend Discount. Belle Tires had the same tires, only they were about $100 more for the set.
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January 2024 by Tom Field
Had to take the car in and take advantage of the road hazard coverage. They honored the policy and I received 2 new tires with new protection for $90. Not bad. After 2 weeks, I felt the bridgestone tires they put on didn't track well. Went back and they replaced them with matching Goodyear tires that were on the car previously. Very little pushback and put the 2 new Goodyears at no additional cost. The matching set seems to track and ride great so far. I am very please with the whole experience. Been doing business with them for decades and this kind of service will keep me coming back. Highly recommend.
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January 2024 by Karla Darnell
They were courteous and fast. They did quality work..
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January 2024 by Nicole Jacobson
Great as always, just checking tire pressure free
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January 2024 by Heather Hannon
Efficient and friendly!
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December 2023 by Carrie Fidler
Friendly and timely customer service.
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December 2023 by Dan Whitney
Trying to get estimate on some wheels and tires person said wheels wouldn't fit but wouldn't even help me out I'll take my business somewhere else, I'll go to tire kings instead! ?
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November 2023 by Shannon Duffey
Hands down the best tire place I have ever went. I couldn't thank them enough for helping me when I needed it!!! Thank you again guys.
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November 2023 by Tinh Man
Lived in Lansing for 40 years and I've tried various discount tires locations and even different tire shops. This location in particular has never let me down. Great and fast customer service, really appreciate you guys and gals.
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November 2023 by Collin Scott
Wife had a flat, took the vehicle to Discount Tires off Penn Ave. The Team did a patch, re-installed the tire and packed away the donut. All free of charge! Great customer service.