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February 2024 by Curt Withrow
I bought a car with no problems. Garrett was very knowledgeable and respectful. This car purchase process was a pleasure.
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February 2024 by Rampal Agrawal
Four dealerships in a small area. Not enough parking space. Mud road not even paved. Should have car wash for new car buyers
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February 2024 by Colleen Reilly
I had been dreading shopping for a new car as my lease was about up, but I can’t say enough complimentary things about CRIPPEN. My salesperson, Bryan, was super knowledgeable and friendly. He answered all my questions and I never felt pressured. He and the sales manager, Mike, were attentive to my concerns and, I felt, were committed to work with me to reach a deal. I’d absolutely recommend CRIPPEN for a positive car buying experience.
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February 2024 by briana h
Sales manager Armando went above and beyond to help me with my service issue. I bought a used Hummer H2 from the dealership, and discovered it had an oil leak . Armando made it his mission that the vehicle gets fixed and fixed correctly. He provided a car while it was being repaired and was willing to deliver the vehicle to wherever I wanted . Highly recommend Armando if you’re looking for a vehicle.
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January 2024 by Joe Soria
My SUV was quickly service by noon the same day. The service guy's were very polite.
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January 2024 by Jon W
:( glad i stopped my friend from buying from here.
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January 2024 by Johnny Appleseed
Love the Truck I purchased from Crippen Mazda. Al was a terrific salesman, Chad hooked up the financing, and I like an easy transaction. Highly recommend!!!
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January 2024 by A M
Zero stars! They use Dealer Direct Logistics broker who didn't pay us and many other transporters for our job. We work so hard to transport cars, and we are not appreciated and paid.
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January 2024 by Kayleen Geyer
Ricky and Brandi went above and beyond to help me purchase my 2015 Hyundai Sonata, ensuring all of my questions were answered and that I understood everything throughout the process. I was treated like family from the moment I walked in the door. I would highly recommend Crippen Mazda to family and friends. This was a wonderful experience. I am extremely happy with the friendly, warming service I received and with my purchase. Thank you, Crippen Mazda! You rock!
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January 2024 by Cody Shinavier
Ricky was very helpful. He got us into the car we wanted. He was professional and kind throughout the process.
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December 2023 by Danielle Andrews
Bryan Braman was exceptional. He was very kind and incredibly knowledgeable about the vehicles, leasing vs. purchasing options, and tips for my specific vehicle. Bryan's expertise was obvious from his ability to explain things to me clearly in a way I could understand. Bryan was very patient with questions and concerns. While I have always been happy from my experiences with Crippen, I have NEVER had a better sales experience ANYWHERE. I definitely recommend Bryan Braman to others and I feel lucky to have had his assistance in purchasing my very first vehicle.
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November 2023 by Lewis R.
I would not recommend Crippen for repair. I don't know about the quality of most of there work but they communicate poorly. I was patient with them because of general COVID disruptions but now after COVID has settled down, my experience is no better. This last time I left my Volvo Wednesday morning and said I wasn't in a great hurry but needed it before the weekend. That seemed acceptable to the service manager. I called several times but had to leave messages. Finally an employee called after 5 p.m. Friday and said they just looked at it, it would need parts which would take 3-4 days to get. When asked why I hadn't heard something like this Wednesday the answer given was that there were 15 cars ahead of me. The sign on the service building door (not contradicted by the web page) said they were open on Saturday. They were not. Crippen has some problems here.
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November 2023 by Nick Hammond
Brian, Mike and Chad were easy to work with and got us into our new car painlessly.
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November 2023 by Jackie Palumbo
We had Mazda CX30 serviced at Crippen Mazda great service and friendly people.
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November 2023 by Moe Lahawani
The worst customer service ever they robbed me they cheated me I have never been to a place like this before they took my money and they never fixed my problems