Crippen Buick GMC is highly praised for its excellent sales and service experience. Customers express satisfaction with their vehicle purchases and appreciate the efficiency of the service department, noting quick maintenance like oil changes and tire rotations that take around 30 minutes. The dealership is recognized for its friendly and personalized approach, with staff members described as sincere, caring, and trustworthy. Many reviews highlight the professionalism of the sales team, including the used car sales manager and finance manager, making the buying process smooth from beginning to end. Even when issues arise, such as a car being stuck on a hoist, the staff demonstrates genuine concern and goes out of their way to assist customers, ensuring they are not inconvenienced. Additionally, the collision department receives high marks for outstanding service, with customers reporting impressive results and satisfaction after repairs. Overall, Crippen Buick GMC is recommended as a reliable dealership where customers can expect great service and a positive experience.
Very friendly staff, fair pricing and great communication. Scott and Armondo were excellent to work with. We will be back for our next vehicle despite the one hour plus drive..
December 2025
From the entrance into the dealership, to the purchase of the car, I felt good about the service I received. The sales person, Jake, treated me with respect and provided me with easy directions to get my car. I would highly recommend CRIPPEN as your place to get a car. Thank you CRIPPEN!
December 2025
This is my third car from this dealership, and they continue to impress me with the quality of their customer service; and the great vehicles they offer, easy financing, and low-interest rates. I will not go to any other dealership. Thanks a million, Crippen Family!
