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December 2023 by Douglas Rost
Quick response, excellent service
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June 2023 by John Christmann
After going away for the Memorial Day weekend, we came home to a hot house and our A/C not wanting to kick on. After messing with it for a bit it came on and cooled the house down for the night but today our furnace decided it didn't want to blow air again. Quick Google search to find someone to diagnose the issue and we gave Bill a call. He was at our house in less than 45 minutes, took him all of 10 minutes to determine the issue and set us up with a fix that has our a/c cooling our house as I type. He advised us on what we need to fully correct it should we choose to and explained everything clearly. He was very informative, friendly and more than fair in terms of pricing for what he did today and gave us a great price should we choose to replace the furnace board in the future. Bill will be our go-to for all future HVAC needs. Do not hesitate to inquire with him if you have an issue!!Service: Repair HVAC
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January 2023 by Dan Goodine
Bill came out within 15 minutes of my call on Christmas Eve. Diagnosed, ordered the parts and went and got new ones and had it up and running in a couple of hours! I will use him again. Very knowledgeable. And reasonable Thanks again for all your helpService: Repair HVAC
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October 2022 by John Reynolds
Bill has done furnace inspections and repairs at my dozen properties for nearly 20 years. He is extremely competent and efficient, and also kind and generous with his knowledge. He may be gruff when a customer argues or doesn't listen to his advice, but he is an experienced expert in HVAC. Remember, he is there to diagnose and solve YOUR problem and should be treated respectfully. He is my first call for any HVAC issues. Highly recommended!Services: Heating system maintenance
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August 2022 by John T.
Bill helped us install a nest thermostat. After reading up on how to do a self install, I realized that this was just outside my ability and gave several vendors a call. Bill was great because he was able to ask a few questions and based off that, gave the most reasonable price. The other vendors had a one price fits all so going with Bill was the obvious choice. When he got to the property, he got everything diagnosed, wired up, and tested within 45 minutes. I can't recommend him enough.
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June 2022 by Old Dood
There must be TWO BILL's in the HVAC business in the Lansing area.I used this guy over ten years ago on my furnace.He fixed my furnace at that time and 'seemed' to be a decent guy.A little cranky but not enough to bother me then.Now today I called him about the same furnace.It was turning on and off and/or just blowing air with no heat.Last evening when I called him he barked at me but I simply figured he was tired since it was about 8pm. No biggie.He said last night that I 'Shot myself in the foot' because I turned the furnace off then back on to try to reset it.He went on about that. Stating that he cannot read the code now.Then he said that the newer Hypoallergenic filters cause problems by over heating the furnace.That made sense but I use the cheapie filters anyways. Not the expensive ones.What am I suppose to use? Paper Towels?OK. However, I knew it would probably resume its problems even though I turned the furnace off then on.Of course it did. This morning it was doing exactly what it did the night before.So I called BILL this morning. He said he could leave and come over right then.He showed up very disheveled and look like he had a rough night.He was cranky and rude.I did what he asked by turning up the thermostat so he could see the problem.Then he looked at my filter then took it out and threw it at me.He said it was filthy. It was not that bad. It was only in a couple of months. I have taken out much worse in the decades we owned this furnace.He gets up and walks out of my house then gets in his truck then leaves.No good bye. No advice. No fixing my problem.So I turned down my furnace to a lower setting and it was repeating the problem again.So I called him to ask him why he just abruptly left.He said "I did not want to hear what he had to say". Which was not true.He then said I need a new fan switch. Ok then I asked him why is that a problem that he was not willing to fix.He then said to call up Bard (Furnace manufacture) and have them fix it.Then he said I need a new furnace. Seriously?Just snarky and rude. Then he hung up.I was stunned. I was not rude to this man. I did not expect this kind of unprofessional attitude.It just boiled down that he did not want to fix the problem.SO BEWARE. This guy has issues. It seemed he is bi-polar or maybe has some form of dementia.So I have DOTY scheduled to come out next week.We will SEE if I need a new furnace which I doubt.
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June 2022 by S. Kemp
I called this guy asking about a malfunctioning condensate pump. He sounded very uneducated on what that is and how it operates, so I asked if coming to check it out in person would help him figure out the problem.But when asked if he was available to come out tonight (its 9:30pm) he said he wouldn't be able to and THEN HE HUNG UP ON ME!!!!!! LOL! What kind of idiotic business is this where they hang up on a customer?!?!?!? Wow. Just wow.
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March 2022 by Mike Hedlund
Came home after being gone for a couple days to find we had no heat. Bill was there within 15 minutes, diagnosed the problem and had it repaired in an hour. Very good service!Service: Heating system repair
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September 2021 by Crystal
He did a great job.!!! And also took the time to educate me on my central air unit.! Very affordable, honest service. I won't go anywhere else ! Thanks bill.! I will make sure my unit stays hydrated.! LOL thanks again !!
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January 2021 by Shawn Bain
Bill has always helped me out in a timely matter with our furnace issues.very reasonable rates. I highly recommend his services!
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January 2021 by Andrew Ritter
Love this guy. Teacher and repair man. If you knock him you need to go to another planet. Thanks for all the years of help bill.
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November 2020 by George DeWaters
I was very pleased with Bill. He came quickly to the house and resolved my problem first time. He was also able to provide me with a new furnace filter for $5. Very happy customer.
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November 2020 by James Chang
How is this guy even in HAVAC? Let's just say he didn't check my furnace as he should of. I even paid him, when he say's he does this for free in terms of looking at a furnace since I having issue . He makes others in his industry look bad! I called another place and the reason why my furnace was having issues was it needed a new filter!
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October 2020 by Michelle M.
Very prompt, efficient and cordial. He really knows his way around a furnace, and I bet he is just as good at any other job he is hired for he even engages with his customer and explains the problem. He is very reasonable and I know I will call him again if we need anything else.
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August 2020 by Ezekiel Moreno
Honest company and good work!
