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April 2024 by Daniel Inman (TGP Starry)
Always awesome staff. Happy in a rush, happy on a slow period. Takes care of their customers even ones like myself with annoying habits.
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April 2024 by Geoffre Trimble
Food was as expected service is hit and miss here. Tips are expected on every visit regardless of how fast and the quality of service provided. This should never be the way. Tips are earned not expected.
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April 2024 by Josh Warner
Please hire adequate staff. I don’t understand why I need to wait a half hour for a coffee lol..
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March 2024 by barb nieratko
Quick and convenient. Happy staff!
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February 2024 by Siempre Brilla
Love this BIGGBY! Staff amazing drinks on point! Can’t lose ☺️
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December 2023 by lincster1997
Great service but someone is charging tips. Had offered a 2$ tip on a 11$ charge and got charged 24$ for a coffee and a bagel?! I get inflation, but this is the second time and the same person has done it. Please take action and not just allow people’s gratitude to be taken advantage of.
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December 2023 by Victoria Catherine
I was visiting family in Lansing and decided to stop for a coffee. Both the worker on the speaker and at the window were so friendly! Wish this was my local coffee shop! ?
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December 2023 by Crystal wroe
I had an issue with being over charged and the owner Megan went out of her way to make things right for me, I appreciate how you handled the situation!
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November 2023 by Taylor T.
smoking a cigarette while at the register??insanely terrible service and so slow and then asked for a tip on top of that
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September 2023 by Kelsey K.
I don't normally leave reviews but this was truly awful. There was a wait, I don't mind that honestly but it's midday on a Saturday and there was only one other car in the drive thru. While ordering, she asked me to repeat myself over and over again and it was a struggle; no language or speaker issues, she just wasn't listening and kept asking me to "hang on". Once I got to the window, they REQUESTED a tip while paying with my card! None of this is even why I left this review - I ordered an iced latte and it is honestly undrinkable, completely disgusting with a bizarre chemical taste. I didn't have another 20 minutes to spend driving back and waiting again for potentially no solution.
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August 2023 by Elaine Pettit
Love their vanilla iced
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July 2023 by Christian Barcia
Let me preface this with the fact that I travel all over the state of Michigan for my job. I swing into coffee shops all the time when I’m on the road and give employees of coffee shops and cafes the opportunity to make whatever they want and have creative freedom. I’ve swing into this location a couple of different times but the last two times I’ve been here have prompted me to make a review. The barista Josh know how to make a coffee. It was a mocha cold brew with white chocolate and mint. It was so good I thought about it periodically throughout the week until I was back into Lansing for the day. The customer service of this store is amazing too, Sophia is who I talked two the last two times I visited. this is a store with two highly rated employees. These two definitely deserve recognition for the quality of work they carry out.
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July 2023 by Christian Barcia
Let me preface this with the fact that I travel all over the state of Michigan for my job. I swing into coffee shops all the time when I’m on the road and give employees of coffee shops and cafes the opportunity to make whatever they want and have creative freedom. I’ve swing into this location a couple of different times but the last two times I’ve been here have prompted me to make a review. The barista Josh know how to make a coffee. It was a mocha cold brew with white chocolate and mint. It was so good I thought about it periodically throughout the week until I was back into Lansing for the day. The customer service of this store is amazing too, Sophia is who I talked two the last two times I visited. this is a store with two highly rated employees. These two definitely deserve recognition for the quality of work they carry out.
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June 2023 by Amanda Wilkins
It's always a long line and it seems like one car is always holding everyone up. They need to figure this out. Otherwise it's very convenient.
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May 2023 by Kathleen Hicks
THEY MAKE MY SPECIAL COFFEE SO GOOD... EVERY TIME..☺️