Air Lift Company has been a leader in air suspension products since 1949, specializing in towing and hauling solutions for trucks and SUVs. Their products enhance vehicle suspension, ensuring a level ride under weight. They also offer performance air suspension for lowering various vehicles, including classic trucks and hot rods. Customers frequently praise Air Lift for their outstanding customer service and warranty support. Many have shared positive experiences, highlighting the quick and helpful responses from the customer service team. For instance, one customer received a new air system free of charge after a tear in their airbag, while another was reassured by a representative during a time-sensitive situation regarding an air leak. While some users appreciate the product's effectiveness, there are mentions of limitations, such as the absence of conversion kits for new vehicles, which could lead to significant losses if customers decide to upgrade. However, many satisfied customers have successfully installed the products themselves, reporting that their vehicles now maintain a level stance even under heavy loads. Overall, Air Lift Company is recognized for producing solid air suspension products backed by excellent customer support, making them a trusted choice for vehicle suspension needs.
A great product and amazing customer support! The kit I ordered was missing hardware needed to complete the install. I spoke to an Air Lift employee, William Smith, and he shipped the item to me within days of initial contact. He was very helpful!
July 2024
Outstanding customer service and warranty support. One of my airbags tore so I emailed their warranty department. No questions asked they sent me a whole new system free of charge
June 2024
Product is a solid product but disappointed to know that there are not conversion kits to adapt to a new vehicle so if you purchase an air lift kit just know it will most likely have to stay on the vehicle or sell it separately for a loss if you buy a new truck
