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“A very nice facility with a great layout and setup! I love the access in and out of the facility and the unit itself. Very well maintained and clean as well. The staff is helpful and courteous. Special thanks to Chris for helping me along the way”
“Kristie was so helpful! She took the time to explain everything, thank you!
I only got to interact with Debbie for a few minutes, she seems so nice and funny!
Will definitely recommend this facility!”
“Susan was extremely helpful and provided very detailed information. Made the process very smooth. Only concern is the mouse dropping inside the unit. Just moving our furniture and belongings in and praying there will not be any damage. This is the only reason for the 4 star review.”
“Very helpful and genuine people.The manger is a complete blessing I appreciate everything that he did to help me save my storage unit to so I can keep my belongings.”
“They are amazing rented from them quite a while. The maintenance man on the other hand is horrible. While we were moving out he threatened to come in our storage unit and looked in it , to see what he said " to see what your gonna leave behind for me to clean" I told the office if he would've stepped one foot in my storage unit police would've been called. But really don't let him ruin your experience they are a great place for your storage needs. I'd go back.”
“Convenient location and rents are lower than Toledo facilities. Storage units range from closet sized up to garage. Clean hallways and lot. Some facilities are heated. Both outside and inside units.”
“I am a new customer, but based on my experience so far I highly recommend. I needed something on a rush and Mike was able to accommodate us. The storage unit was very clean. The customer service was excellent. He even told me upfront that the spot he had available was facing the south sun so it would heat up in case that was a problem. Also mentioned the unit was open waiting for the door to be serviced before he rented it out. However we needed in the same day so that wasn’t an issue for our needs. I just appreciate his honesty and he told us that before we went out. Since we didn’t need in and out of it for awhile it was fine. The prices are good and the service is excellent. Thank you”
“It's a pretty good store looks like they need more space because there is so much squeezed in there, employees have always been friendly and courteous. They are really picky about the clothes they take which I suppose is a good thing for people buying the items but for the stuff they do buy from you, they seem to pay people a fair price. They have always seemed to do a good job letting me know how long it will take them to get done and they do call you when they are done with the items you bring in.”
“At first I was frustrated because they no longer have an on site manager BUT after talking to Ms Amy I am very satisfied. She is awesome, very helpful, and she explained to me the phone problems that they were having this morning.I will refer them to others :)”
“We were really impressed with the storage units and the level of service we received from Darcy. The entire process was seamless and Darcy is extremely kind, efficient, helpful and knowledgeable. I highly recommend Lock-it-up Self Storage on Sterns road!”
“I had used Two men and a truck to place my household goods in storage. The lead at that time was Cody. He did a fantastic job. when It was time to move from storage to the new hme I called two men and a truck and asked for Cody. Cody did a great job. His two associates Trey and DeAmanti did excellent also. Respectful and carefull with my stuff. they bumped a door jamb or two but owned up to it. I was pleasantly surprised when the company did a follow-up call to see how it went. I told them good, had a few dings but nothing terrible. They said lets make a claim and we will get a painter out to touch things up. The painter visited, has made a plan. Great experience”
“Victor has been wonderful to work with in having my needs for storage handled and has been helping me arrange for finding a truck to move my goods cross country when the day comes.
Facility is secure and monitored by cameras, they work with you in regard to payments and finding larger units when needed.”
“Damoi was absolutely wonderful to us and met every expectation of ours ! He also kept up with our sense of humor ? and sang along to our silliness !!!! Hope everyone gets to experience his costumer care ”
“Mark and his crew were awesome! They got us moved in 1 trip and we had a LOT of stuff! (3br house) They hustled hard and got the job done even under the time they quoted me!”
8AM - 5:30PM
1055 E Alexis Rd, Toledo
Self Storage
“Pretty standard storage unit company,. The only thing I would suggest, or that I would like personally, is the access codes to the main gate. There are some (not using names) that to get in, it's your unit and the last 4 of your phone number. I would add anyone I give permission to enter, would be put on the list, the last 4bof their phone number told me who was there, time and all, in case anything came up missing.”
“Teaa was prompt, polite, and professional. Everything was ready when I arrived and paperwork was a breeze. Returning the equipment was equally as pain-free. Laney G had everything done before I was even aware that she’d begun. Well done.”
“I had an exceptional experience with this location thanks to April. She was phenomenal in helping me quickly secure a storage unit when I was facing a tough time and needing one right away. Her professionalism, attentiveness, and friendly demeanor made the process smooth and stress-free. Highly recommend!”
“The ladies here that run the office , we'll everything, are amazing! It is safe, clean, questions quickly answered, friendly,we'll kept- even the office smells so good everytime I'm in there.”
“April the front desk associate always is kind and willing to help. Very pleasant and meets all your needs to the best of her ability. Very professional, professionalism guaranteed.”
“I first rented a unit from this location in 2016..ending renting 2019. Kim has gone above and beyond the requirements of her job title. Stephen worked Evenwith us from time to time when we had questions. after having to come to a settlement Kim has been more than helpful. Will definitely recommend to anyone needing storage.”
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“Of course, as many may believe also, I only planned for a short-term need. I rented at S. Reynolds Rd maybe five years or so - initially a cc large unit, then a smaller cc unit. They were both clean, as were the public spaces. I never had concerns with my safety there or my items being compromised, billing or management. When facility mgt changed, and items were needed that had not been originally requested, home owners insurance docs, new staff were courteous, offered explanation and was always willing to accommodate if requested. The move in- out-process was seamless. If a billing adjustment was needed for your "birthday" ot was handled efficiently. When I 1st move in, I had new furniture delivered there so, didn't need take advantage of the free van use offer. However, a few years later when I did and mgt had charged, I explained the situation and was permitted to use the van for free. Just a good experience with this facility and staff.”