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November 2023 by David C
Nice big store with everything you need and usually better prices than home depot. The layout for trim is really good and I like the lumbar yard in the back. I shop here a lot. The rebate is enticing and I have received all rebates except one. I had to email the rebate center but eventually received it. Pretty helpful associates. Wish the rebate was online instead of snail mail and I did quit shopping here when they had an armed guard for covid mask policing.
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November 2023 by Ryan Tucker
I got a ceiling fan off the clearance table. I asked the guy at the checkout if it was returnable and he said yes. I got out to my car and realized it didn’t have lights on it. I went back in and tried to return it and was told they don’t do returns until on rays stuff. I will never shop here again and I will let my credit card company know you refused to take your item back and I hope it deters people from shopping somewhere that refuses returns. This is the worst kind of business I have ever been to.
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September 2023 by Joseph Fisher
Great store, I wish there was more of them. Always a helpful staff.I dislike the entrance and exit setup
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August 2023 by John Fultz
Never enough carts for people with disabilities to use. the store is just to big the get around. So I end up going to home depot and spending more money
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July 2023 by aleigha lekki
Went in today to look for a new fence gate. I asked for assistance and instead of being helped, they only pointed to where the fences were all the way across the garden center. When I found what I needed, nobody was around to help. The fence gate was too big to carry. When I scanned the QR, and came to the register, the cashier was VERY friendly and tried her best to help, but eventually called over what I’m assuming was a manager who was quite rude. If given the option, I would GLADLY avoid this Menards location.
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July 2023 by Gary Saylor
Very inconvenient to return anything have to look up receipts your self on a machine that hardly works. I shop here everyday and have tons of receipts. Sorry but will shop at Home Depot moving forward if you have a few small returns they take care of there customer's. Absolutely terrible customer service l!!!Done with Menards
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July 2023 by Heather Molitoris
Worse customer service ever. Waited in line for 15 min after an associate looked at me in line and walked away. I didn't have my receipt so they sent me over to the machine to look up and after all that gave me an in store credit. I will not be shopping here again. 5 min return took 30 minutes and I had to spend my return money in their store.
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July 2023 by Lee Sales
AS long time General Contractor we have migrated from Home Depot we brought along $500,000 plus check book as we now have better prices and more selection of items. The Menards attitude is better than many Big Box stores.Thank you, John and Family,
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June 2023 by Beth Serda
I like this store but the garden center could use better signage and someone to help direct you to the right area. It's huge and too big to just walk around until you find what you need. Prices were good once I found what I was looking for..
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June 2023 by Andrea Marchand
BUYERS BEWARE! When you order something online via email messages that were pushed to you, make sure it's really what you want to purchase because if you change your mind or decide you don't want it Menards will charge you 25% restocking fee! Shame on you Menards! Sometimes the big sales you offer online turn out to be inadequate products. You need to rethink your return policy.
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April 2023 by Caitlin Smith
HORRIBLE service. I placed a large order of gardening soil online for next-day delivery. The next day, I received zero updates re: delivery. When I called the store, I learned that Menards contracts with DoorDash and that the driver loaded up my stuff early in the morning and then went MIA. I repeatedly had to call the store to find out how/if I’d get my order. At one point, a manager named Henry promised me that I would get my order delivered today, even if he had to deliver the order himself in his pick-up truck. Turns out, that was a lie, and he changed his tune hours later when I called back. Now, they’re telling me that because my order size was so large, their hands are tied and that they need DoorDash to finish its internal investigation before I can get a refund or a replacement sent. What a nightmare - who knows how long that will take! The manager also refused to put me in touch with corporate management or his boss. The only avenue left for me is to dispute the charge via my credit card company. Menards - you lost a customer.
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April 2023 by Jessica Space
We went to purchase a shed and materials and the employees in the garden area told us to take a picture of the sku's for the pavers, shed, and leveling sand and show them at the cash register to pay and then come to the pick up area to get the materials. We went to the cash register to complete our transaction. The cashier, Carrie rudely told us that's not how it works. She called a front end manager or cashier lead named Laura (maybe Lauren)who was extremely rude and short and told us that's not how they do it, the garden employees are supposed to give us a paper with the sku written on it, we can't show them a picture of the sku like we were told and then she walked off.. We went back to the garden area and talked to other garden employees that told us they can't give us the paper, we have to go back inside to the building materials desk where they will put the order together. Michele helped us at the building material desk and was very helpful and her customer service was wonderful. Our experience would have been so much better had the cashier lead/front end manager apologized for the confusion and explained what we needed to do and where to go instead of being rude with an attitude. (We were only trying to do what the Menard employees in the garden area told us to do initially)
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April 2023 by Jay Will
Great "shopping center" its almost like a home depot and Walmart had a baby. This place is huge and has so many different things. Prices seem to be great compared to the other home improvement stores in the area. I always go here first. Tons of parking available and never too busy with tons of staff available to help.
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April 2023 by Evan Agnello
The slogan is true. Save big money at Menards. I almost exclusively shop at Menards for home repair. I use the app to know if the item is at the store prior to going. I have not had any parts fail yet. They will have to good ads for free/discounted items but you always need to mail those rebates in. I wish the rebates were online rather than physical mail.
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March 2023 by J W
Great "shopping center" its almost like a home depot and Walmart had a baby. This place is huge and has so many different things. Prices seem to be great compared to the other home improvement stores in the area. I always go here first. Tons of parking available and never too busy with tons of staff available to help.