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March 2024 by Tim M.
Service man, TOM, was very nice and helpful. Knew what I needed. Did not have product in store so he was so and ordered it on line for me. You guys should keep him and people like him. My wife and I went to Home Depot on brown road and Joslyn road. Worst store my wife and I have ever been to. Will not go back there ever. Love the one on lapeer road. So let Tom know that Tim and Linda really appreciate his work ethics.
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March 2024 by W H
Christie, the manager, Ken and all who helped me there were amazing!! I had ordered wood flooring which only 3 boxes showed up and I had installation scheduled. Christie and her team went above and beyond to help me find good replacement so that I could get my flooring installed. The pattern I wound up with looks beautiful and I have had many compliments on it. I couldn't have done it without their help. They all were phenomenal at doing their jobs and keeping this customer happy. Thank you so much! I will be coming back there again for more home improvement. They are the best! Thank you!!
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March 2024 by ruby
Purchased paint today Tommy that assisted me went above and beyond to be helpful even answered some carpet questions for me,in the past I had some horrid experiences at H.D he more than made up for that I definitely know which location I'll be spending my money at .Managers hopefully you can buy him lunch do something nice he's def. a good representation of model employee.
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February 2024 by Anvil Homes
Always has what I’m looking for ?
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February 2024 by Lori Lee
Clean store. Occasionally it takes time walking around to find someone on the floor to assist you but whenever I have found that person they've always bent over backwards to help me. And anytime I've had to go to the customer service desk for questions, returns, etc they have went above and beyond to assist me at this store / location. Thank you Lake Orion Home Depot!!
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February 2024 by Karen Kirwan
Helpful assistance ?
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February 2024 by Laurence Kearns
Really good visit, nice and quick. Stepped in the door and an employee immediately asked me what I was looking for. I needed some garage door track lubricant. They walked me right to the item I was looking for. Cashier was really quick, and I was on my way in no time. Thank you for the great service.
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February 2024 by Anthony Ivey
Great place
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February 2024 by Monica Voytek
Don't buy your appliances here. 3rd party delivers and so far I have had 2 damaged fridges delivered and now having to wait 10 days for delivery hope the 3rd one isn't damaged too. Slso they installed my over the range microwave/ hood wrong been waiting for someone to come out to fix thst. Thry have it venting into my house instead of out the vent and fuctwork .
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February 2024 by Craig Pletta
Home Depot Orion Township and Anderson windows were the worst order purchase my wife and I have made during our 30 years of building experience. We were guaranteed 6 weeks on our window order when we ordered our windows in July of 2023. First the order was placed incorrectly by the store and then once it was placed it took over 20 weeks to get delivery. Then when the windows were finally delivered, they were missing finished jambs. No one at Home Depot or Anderson told us the windows would be unfinished inside and would need to order a finish jamb of 1 variety or another.In the process of the extremely long delay, we lost our mason and siding contractor and were unable to close house up before winter hit. Not to mention several windows were delivered with factory defects in paint quality but also external damage.We paid more for the windows then we would have with Jeld-wen at Lowes and Lowes guaranteed 4-6 weeks.After all of this Home Depot and Anderson are offering a mere 4% refund on an order over $24,000 and it will cost us thousands more in labor and time to get where we should've been in September.Save your time and your money and get a much better costumer experience and go to Lowes.
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January 2024 by Taylor French
Rob from Home Depot’s lumber department in Lake Orion was an absolute lifesaver! His expertise and dedication to customer service made my visit amazing. Not only did he assist me in finding the perfect wood for my project when I had no idea what I had grabbed off the shelf, but he also made sure it fit within my budget. Rob went above and beyond by expertly cutting the wood to fit my needs for this project, saving me time and effort. His genuine interest in helping me achieve the best results for my project truly stood out. I highly recommend seeking out Rob’s assistance for anyone in need of guidance and exceptional service at Home Depot’s lumber department. Kudos to Rob for his outstanding assistance!
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January 2024 by Shellie K.
Just left this Home Depot location. Blown away by the service and the general helpfulness of the staff. AMAZING! We encountered no less than 1/2 dzn people asking if we needed help. We had random obscure items we needed and everyone was so kind and helpful!! I'd give them 10 stars if i could
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December 2023 by Todd Pershon
Best home depot in the area!
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November 2023 by Daman N
I spend an hour here getting house stuff and then I’m told I can’t use my gift card because I didn’t buy the gift card?? Staff wasn’t at all helpful. Absolute joke of a chain. I had to abondon my cart at the door.
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October 2023 by Blake Hall
Bought 1600 dollars worth of lumber and was told by Tina to find Steve to help load. Found steve and said that he was to busy to help load and that it could not be put on a lift because I wasn’t buy a complete pallet of any one material. Then while loading the materials in my truck and trailer I find a manage taking a picture of my order sheet to make sure everything was paid for. Out of several people I asked only one guy actually took the time to help named Tim. Spoke to a manager named Bret W all he had to say was that shouldn’t have happened and to come back in to see if he could make it right he’s probably going to offer me a gift card so I won’t waste me time with that. I’ve had problems before with other orders when I have bought ahead, no one could find my orders.
