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January 2024 by John Scavone
Customer service was great. I was kept up to date on the progress of the work being done. Building was clean and inviting.
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December 2023 by Eric B
Went there at 7:30 amThree guys sitting around and was told couldn’t look at my tire. Guy was busy in back but yet 3 guys sitting talking. Nobody in the waiting room. Seems like they didnt want to work. Pathetic…. Dont waste your time.
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December 2023 by Xiaoyang Liu
I visited Firestone this week to do a complete mechanic inspect on an used car which I plan to buy.the cost is amazing low only 22$ but the inspection results are very helpful as he found some issues to help me avoid the future expense if I have not noticed.Thank you for your professional works.
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November 2023 by Andrew Pullman
People are awesome here and prices are good.
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November 2023 by Alice Wilson
***update took my Toyota in for some servicing needed as they said they are able to work on Toyota just fine prior and had done my oil change beforehand no problem... however they replaced my alternator with the incorrect alternator and it caused my car to shut down/off entirely in the midst of driving it home from the shop, the wipers and everything in the car were going haywire before it shut off I then took it to do the Toyota dealership and it was explained to me that the incorrect alternator for this type of make and model was put it by Firestone and it would need to be replaced with what was supposed to be in my Toyota all along and I had to take the one Firestone used back to get my money for warranty on that alternator back and which case I did but it had to be checked off/OKD by upper corporate... and then when I took in the alternator as I was told I could come in anytime the manager wasn't there in order to take back my alternator so I had to come back when he was there. It was a huge cluster of a headache and please save your time with going here if you've got a Toyota just go to the dealership.Great service. Extremely helpful and professional. They will always do you right. Thank you for always providing exceptional service.
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November 2023 by Geoffreyorama
I'll start with the good. They were fast and service was good. Now onto the bad. Their pricing is terrible! And I'm not talking about the labor. I don't mind paying for labor as that's the thing I either cannot or do not want to do. But when I can do a quick Google search and find the same parts on Advanced Auto Parts' website for 40% less than what I was charged here, I get a little annoyed. Especially since Firestone probably gets them from their supplier for even cheaper than what's available to Joe Schmoe on the internet. Basically whomever is setting the prices at Firestone corporate is trying to increase profits by price gouging the cusotmer on parts. I don't think I'll be going back.Services: Brake service & repair
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October 2023 by jacob shea
Two sets of tires later, my vehicles are driving better than they have in years, Destination is the way to go! Great, friendly staff that had my vehicles in and out in only a few hours giving the kids and I the chance to walk to the park and get a bagel while we waited.
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October 2023 by Ava Holman
I am not one to write reviews, but I am upset about the experience I had. I took my car to this Firestone a few weeks ago. I told them the tire kept going flat and could not hold air. They took a look and said they could not find ANYTHING. They were even confused which tire it was. sure enough I took it home and the tire went flat again. I took it to Belle Tire this time and they immediately found a hole in the tire.. They said it was very obvious. Save yourself time, go somewhere elseService: Tires
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September 2023 by Schaffer J.
Quick and easy oil change today. Nice job guys.Service: Oil change
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September 2023 by Marty Zufelt
Brought my wifes Journey in for 2 tires, after a mis-hap with the appropriate tire size for my AWD they were fast to correct the issue and give an alignment free of charge. I liked that even though a mistake was made they were honest and open about it and made sure it was taken care of quickly. Nobody is perfect, its how we address and correct our mistakes that makes us stand out. I reccomend this tire shop, you wont find another one like it easily.Services: Tires
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August 2023 by robert gardner
Helped put custom wheels and tires I didn't buy from them, reasonable price.
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July 2023 by Todd Degracia
I took my car here for some repairs that I hoped would be covered by my new purchase warranty. They went above and beyond with the warrant company. Everything was covered and then some.
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July 2023 by Joy Ariana
Always excellent service. They stand by their work and honor it nationwide. The 0% interest for 6 months helps a lot.
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July 2023 by Carol Miller
I did not take my vehicle here but my sister did. She does not have the ability to write a review so she asked me to do it for her.She called to have spark plugs and wires changed in her vehicle which is a 2010 Jeep Grand Cherokee, she spoke with Joe and he quoted her $240. plus tax for spark plugs and wires. When she arrived they said, they had to run a deep diagnostics test for an extra $110. she said she didn't need the deep diagnostics test and only wanted them to change the plugs and wires for the $240. She left the vehicle and when she came back they had only changed the 6 plugs and none of the wires and charged her the full $240. Beware of this place, they are taken advantage of people and what ever happened to "CUSTOMER SERVICE", where you can get what you ask for.
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June 2023 by Cody Collier
I took my truck for a ball joint and alignment. They called explaining other things were wrong like wiper blade replacement and many other things I did not needThe wiper blades flew off the first time it rained and they DIDNT TIGHTEN THE LUGNUTS ON MY TIRE. Worst experience I've ever had do not trust thenService: Steering & suspension repair
