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November 2024 by Steve McCann
If they don’t have what you need, they will order it in and call you when it arrives or help you find where you can get it! Always a pleasure to shop with knowledgeable folks!
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November 2024 by Andrea Raven
These people are very knowledgeable and kind, making buying from them an ultra positive experience.
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October 2024 by Scott Baker
The staff is super knowledgeable on their products and are into the sport which makes for a great experience. We have purchased several bikes from them now. Highly recommend
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October 2024 by Karen Henning
Everyone is most helpful when I come in, especially the guys in the service department. In the time of bad customer service or quick customer service, they always take the time to be helpful & go above and beyond answering my questions
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October 2024 by Mark Condon
The trike was a mess when it went in for service
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September 2024 by Mary Lou Helderop
Professional, friendly and knowledgeable staff
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September 2024 by Branden Lyon
Great shop. Knowledgeable staff and good selection. I'll shop here again!
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September 2024 by Patti Baldwin
Taking son to college tomorrow and needed a last minute tire change and tune up. Didn’t expect same day service but that’s exactly what they did. Thank you! I highly recommend!
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September 2024 by Jeffrey Smith
Jeff and Jason were extremely helpful in getting me out of a jam. Both were personable and extremely patient with me.
I highly recommend them if you need help!!!
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September 2024 by Pamela Foster
We've purchased 8 bikes from West Michigan Bike over the years, and their quality and outstanding service have been consistently top-notch! The staff is incredibly knowledgeable and always ready to help, offering a fantastic selection of bikes and parts. Whether you're a seasoned rider or just starting out, West Michigan Bike is the place to go for all your cycling needs!
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September 2024 by Lori Jarosch
The customer service provided.
I went to another bike shop before your store and they were not interested in giving my son and I any attention. From the minute we walked through your doors I was given the attention and service I was expecting and pickaxed a mountain bike for my son. Thank you.
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September 2024 by Peter Kreutzfeldt
Had 3 bikes serviced. The job done was great and quick. As with all things, wish they were a bit less costly.
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September 2024 by Stacey Maas
Experienced and knowledgable staff. Products are in stock or easy to obtain.
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August 2024 by Lisa Gilbert
JJ was very helpful and patient with me in looking at the E-bikes that I had interest in. He helped fill in the educational gaps that I wasnt able to get online. I did end up purchasing the Trek Verve+ 3 bike that I had the most interest in, as well as the accessories and car rack!
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August 2024 by Matt Ostrowski
Nice selection of bikes and some rentals as well.
