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“Despite issues with product, because I know the management and associates have no control over what they can and cannot get, this crew does an excellent job. They care deeply about their customers and genuinely love helping folks find exactly what they need. They do their best mitigating issues with the product they do not receive and recommend the best products from what's available. Keep keeping on, homies! You're doing great ❤️”
“I love the pharmhouse. I ONLY go here because the staff are amazing, especially Trevor! No matter who you get at the pharmhouse, they are always genuine, kind hearted people. But… I will say the parking lot is a different story. There will be a lot of lingering people trying to talk to you on your 100 meter dash to the front door. Stay prepared and ready because after all, the pharmhouse staff will always make up for your visit and even walk you to your car?”
“I’ve been coming to the Wild Bills on Alpine Avenue (next to Wing Stop and Tropical Smoothie) for almost 3 years to purchase my cigars. Not only is the selection of cigars top notch (fresh, great quality, great prices, etc.), but the staff has always been polite, courteous and very friendly! I’d give more stars if I could!”
“I stopped by looking for some cigars and got some very good recommendations and help from Jordan at the 28th st and Byron center location. Pointed me to some very good cigars and information on some really good lighters and humidors, also asked if I wanted a humidor bag for the cigars I purchased. Highly recommended this location due to knowledgeable staff including Mathew who also greated us very well, very friendly people. Highly recommend this location.”
“Love the worker’s energy the vibes when walking in is amazing!!!
only thing that hurts is i see my favorite brand no good flavors???
AMAZING sales! workers WORK”
“Good people, don't be fooled by the looks of those coming in and out of the store. If you're not a smoker, not the place for you. However, they do have some nice apparel to represent the West Side of GR called 616 West. I've purchased a few things from there, and I love it. Very comfortable clothing. Nice art work on the walls as well.”
“The people that run this place are wonderful. If you need any smoking accessories this is where to go on the West Side. The prices are great and they often have sales going on. If my dollar is a vote I vote West Side Smoke Shop.”
“Overall decent place to get/find whatever your smoking needs require. Owner friendly/helpful but have had issues with other employees not being so helpful and little short with me a couple times, still good place to make a stop for almost whatever smoking device you need.”
“I got what I needed.
The guy seemed annoyed that I was naive about smoking accessories but in the end his service skills kicked in and the visit became more relaxed”
“I was there 2 years ago, One of the best vape shop, that I have every been to. Good selection of juices, very professional people they look after you they make sure you have everything that you came in for top of the Shelf vape shop but I do have a question I live in Grand Rapids Michigan and I've developed a condition called CHF which prevents me from getting out of the house a lot and with winter coming on my question is do you ship out the products that someone orders to the west side of Grand Rapids Michigan”
“Neat and clean store with good employees. Like most vape shops and manufacturers, I would appreciate it more if they were able to carry more/varied supply for older adults and ex-smokers.”
“Great customer service with the 2 young men I deal with been goin here 8yrs now .very clean store well organized my favorite place to get my vape and other products”
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“Very nice to talk to the worker there. He asked me what I was looking for and he showed me several options and allowed me time to make my decision without trying to rush the sale. I will continue shopping there for all of my vape needs.”