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“Scott was honest and helpful. Offering solutions to help us fix our trailer quickly and on our time schedule. It was refreshing to see the quick responses to emails in a time when it feels like the art of customer service has been lost.”
“Had a blown wheel seal on the front drive called the Mack dealers in Pittsburgh, 10 days before the would even look at it. Called M and K in West Newton Pa they had the parts in stock said they could get me in right after lunch. I drove down to them got there dropped the trailer got right in and 3 hours later was back on the road and moving. Great staff and customer service.”
“This place has been terrific. Special shout out to Kris for actually following up with me on my quotes and bookings! Other shops never followed up with me, but MacAllister’s did and that’s why they have earned my business!”
“I had a great customer service experience at this location. Although there was a small issue with the cargo van I originally reserved not coming up in the system, so I had to use a box truck instead. The gentleman I was working with was very accommodating for the minor inconvenience of the cargo van being unavailable. Wonderful service and made my moving experience a breeze! Would definitely recommend using them.”
“Make sure you go in knowing if you need their insurance or not. Maybe even check with your insurance policy. They do try to sell you with the fact that you do not have to pay the whole cost up front and then submit to your insurance, but you pay their deductible and their insurance will fix damages. Also know that you have to have all changes done before you leave the parking lot whether it's with the counter or the app. I was not able to remove the insurance when I went across the street to get Some coffee and look at the app as I thought I could. The owner was generous enough to refund the insurance I did not want or need when I checked out however, so that was appreciated!! Also I was told upon early return that if you return the rental early you do not get reimbursed for the insurance through the rest of the days of your reservation. My rental was a pickup truck.”
“We’ve been storing our stuff here for over a year now and haven’t had a single complaint. We also have a great relationship with Haley and Kelsey. They will go above and beyond.”
“As both a business and personal customer, we've had outstanding experiences with Enterprise Truck Rental. Special thanks to Taniesha and Trendan for their exceptional service.
Taniesha and Trendan are incredibly helpful and make the rental process smooth and hassle-free, ensuring the trucks are in perfect condition and ready to go. Their communication with other branches is also outstanding, making coordination seamless.
The fleet includes brand new, clean, and sweet trucks, perfect for our needs. Thanks to Taniesha and Trendan, our operations run seamlessly. Highly recommend this location for reliable and professional truck rentals!”
“Haviairre is awesome, these guys jump right on you and get the job done and you're out of there. Keep up the good work guys. And, don't ever leave anyone behind. Thumbs up 5.0”
“For starters.... BOTH these Women need to be on the ballot for presidency!!
Next... clone em! The world is missing people who genuinely care for others. Thanks for saving Me and My Kids' day!”
“My experience with U-Haul's moving and storage pod rental service was exceptional, largely due to the outstanding service provided by The u-box delivery driver, Brandi. From her personable character to her expert guidance and attention to detail, Brandi's friendly demeanor, professionalism, and willingness to go ABOVE AND BEYOND made the entire process seamless and stress-free. Her proactive approach and assistance, especially during the scheduling of the moves, ensured a smooth transition, and I would highly recommend U-Haul of Byron Center to anyone in need of moving or storage solutions. Thank you, Brandi, and thank you, U-Haul, for a fantastic experience!”
“A+ for a quick free fix (trailer light fuse).
I couldn't get a hold of them by phone, so I showed up at 12:30pm on a Wednesday to an empty store. After several minutes an employee came in, and initially told me they don't handle anything hitch related. I said I just talked to the folks on the Uhaul 1-800 number and they said to come here.
He took a moment to look up my make and model to find out where the wiring connections were stored in the vehicle. After popping off the rear panel of my trunk, he swapped in a new fuse and connected a tester to it. Good as new, and no charge!”
7AM - 7PM
2720 Burlingame Ave SW, Wyoming
Truck Rentals
“If you happen to be dropping off or picking up from this location and you’re working with Pete, you’re in luck. Pete was fantastic to work with, super knowledgeable, answered all my questions and very friendly. Can't say enough good words about the guy and hope I get to work with him again for my moving needs. Thanks U-haul Burlingame!”
7AM - 7PM
3815 28th St SE, Grand Rapids
Truck Rentals
“I had a great experience. When I explained the gas wasn’t at what they said and had proof they reimbursed me because I made sure to put it at the mark they said it was at. I appreciate them at that location. I’ve always used that one and never had issues! Friendly and clean location”
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“We recently worked with this location and had a great experience with Payton Carney in particular. He helped us with choosing the truck that best fit our needs and answered all our questions. I'd highly recommend Penske and Payton.”