-
January 2024 by Ricky Longstreet
good deal on everything, but you got to sign up to get in members. You gotta love it. Good prices on gas
-
January 2024 by Casey Homrich
I used to like Sam's until they messed up our truck in the car wash and after not giving out the hard members cards I had to use someone's card so I could use my gift card to get gas because the app doesn't accept gift cards for gas
-
January 2024 by Larry Smith
Pickup service was punctual, courteous and fast. Really appreciate that.
-
January 2024 by B P
Great service!! Jodi and Tara were amazing!!
-
January 2024 by Johnbonyea Bonyea
They make drivers sit and not making money because it is inconvenient to unload the product that they ordered!
-
January 2024 by Sadeta Isakovic
Good good
-
January 2024 by PNCSW Mac
Well stocked, had everything I was looking for. Their beef is the best. A must try are prime beef sliders.
-
January 2024 by Kris Elvert
**UPDATE: Please know that an associate from Sam’s Club contacted us and helped make a bad experience right. I was so impressed with their prompt responses and politeness!! Our problem was solved, thank you Sam’s Club!***We bought our annual top prime rib cut for Christmas dinner at the Sam’s Club in Kentwood MI. We paid over $100, $17/lb, and it had GRIZZLE all the way through the middle of it!!! Not fat, but GRIZZLE!!! We have always bought our prime rib from here every year. Well, it seems as if they are charging the same high prices but provided a low quality prime rib. This is not just for dinner but also a gift from us to our family for Christmas, what an embarrassment and so disappointing!
-
December 2023 by Mike B.
I mainly use Costco but when the opportunity came to join Sam at a greatly reduced rate, I figured "why not"? The big attraction I saw was the ability to save on gas when we travel as it seems we come across more Sam's Clubs than Costco when traveling. (One of our cars uses premium which is often $.40-75/gallon less than local stations. At that rate, it wouldn't take long to break even. So we joined and toured the store. To put it in hotel terms, Sam's is a Day's Inn and Costco is a Marriott or Hyatt. Just my opinion-the store doesn't seem clean. Merchandise is piled haphazardly, the meats looked horrible and while many of the brand name foods appeared fine, (i.e. Heinz Ketchup) I could not imagine buying anything more than gas or some type of hard goods (i.e. furnace filters) at Sam's. I enjoy all the samples at Costco and have actually had lunch on samples. Again, nothing where there was open food seems appealing or clean. We did buy a couple items and here is where the nightmare began. Once you pay, there are two aisles to exit. They fill up quickly. Like Costco, Sam's checks receipts but they go one step further by randomly scanning items in your cart. It took us nine minutes to exit the store after paying as the scanning device either wasn't working properly or they found a problem with customers in front of us. No way to get out! Unless I really see the gas advantage, this will become a cheap, one year experiment.
-
November 2023 by Vicky Sluiter
Edit: Had a great phone conversation with the store manager and I'm confident this will be resolved. I will add that the store was neat and well stocked.Went in to check out the store and get a membership. I was shocked when the rude woman working at customer service began arguing with another employee about who was going to clean the bathroom. It was beneath both of them. Whatever. But to stop helping a new customer in order to argue??? And then to lie right to that woman's face? I would have fired her on the spot. I certainly hope I don't regret my decision to get a membership.
-
November 2023 by Simple Master Jedi
Great selections and great prices. It's better than a few yrs ago when my wife and I chose Costco over Sam's club. I am very much impressed with the Sams Club of today.
-
November 2023 by terrip712
Worst Sam's club I've ever shopped at, no carts in the store, bathroom was filthy , 1 checkout lane open on a friday night, all self checkout lanes but 1 , ridiculous, you dont pay me enough to check out ?
-
September 2023 by David Moralez
WARNING!!!!!!Never any carts!!!! Ugh!!!! MAKE SURE YOU GRAB YOUR OWN CART ON THE WAY IN!!!! I try to grab 2 before going in, one for me and one for whomever....#BYOC!!! Still never any carts!!!
-
September 2023 by D.K B.
Purchased canned pumpkin. Got home and the whole inside was mold when we opened the package. To far to go back. Have had this happen in the past. Not much, but I guess enough to look very carefully.
-
September 2023 by R Riemer
I found everything I was looking for, and didn't have to wait in line using Scan-n-go. It's September 12th, and the Christmas decorations are already out. I guess they want you to make sure you have your tree before it snows.