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August 2024 by Myassistant
I been storing here for three months now
The lady in the office is nice
The facility is great, we haven’t had any issues. My reason for 4 stars the place increased out of nowhere
I am not talking a little increase a lot more then expected
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July 2024 by hacinta gomez
Great customer service, friendly and responsive to customer and Very knowledgeable.
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July 2024 by D Hall
We are out of state Calvin Univ family. Amanda was so helpful to explain their process to this first timer. This company has great customer support, a clean & well kept facility, with security measures in place.
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July 2024 by Becky Rogers
We've been renting space at Boxer for about 2 years and have had a great experience! Paying online is easy and convenient.
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July 2024 by Kelly France
Very good company, easy to work with and never had a break in. Thank you
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June 2024 by Julie
I would highly recommend this place. Great pricing and great place to storage my pallet items.
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May 2024 by Adam Graham
Easy to work with and very helpful!
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May 2024 by Paul Tomlin
No issues at all. Amanda was great to deal with! We’ll use Boxer again when we come to the area.
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April 2024 by Danyle Nevius
Clean, friendly and helpful staff. Amanda is very accommodating.
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March 2024 by jennifer lepley
Amanda is amazing to work with. She has great communication skills and is very friendly. I highly recommend giving her a call
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March 2024 by Nancy Reyes
Such a awesome job, they know what they are doing
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June 2023 by Luis
Great place to store your items!
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August 2022 by D J
They never answer their phone, even for paying customers. They often don't even return your calls. There hours are not accurate. They don't turn on autopay when they said they would and then charge you late fees. Terrible customer service.
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July 2022 by Sherri Vanderkolk
BEYOND AWFUL CUSTOMER SERVICE!!!!!!!!!!!This week we called the office to tell them that on June 29 we would be moving out of our unit & to verify our code as our code previously did not work (and therefore couldn't get access to our unit when we wanted).The receptionist verified our code and stated "you will have no problems with your code".We arrived that evening with our rented UHaul and with friends to help us move & the code would NOT work. No one answers phone calls or emails at night so we waited for 2 hours and then returned our Uhaul.Instead of working to remedy a HUGE mistake (which the receptionist admitted to) they would not budge past a $50 check. $50.00 does not cover our Uhaul expense of $70, nor does it remedy the night we spent waiting with friends trying to move. IN addition, we needed to spend another 70.00 dollars and have friends help AGAIN, all on a HOLIDAY WEEKEND!The least they could have done was pay for BOTH Uhaul rentals as this is a HUGE inconvenience to our time and our friends time. We would have not been as upset had I not called to CONFIRM that the code would work.
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April 2022 by Dylan Jenks
They never answer their phone, even for paying customers. They often don't even return your calls. There hours are not accurate. They don't turn on autopay when they said they would and then charge you late fees. Terrible customer service.
