7:30AM - 4:30PM
4350 Airwest Dr SE # C, Kentwood“When I think customer service is going downhill everywhere, this place gives me faith. I frequent this store because I live nearby and been going here for years. I usually don't ever need help and just find things myself but the last couple times I’ve needed specific help with a project I’m attempting to do myself.
Stephen, a manager, offered help when I was looking and was more than helpful. I’m writing this review because I came in a week later and he remembered my name. I was really surprised. He helped me again with finding what I needed for my continued project and really seemed like someone that was interested in my DIY. That’s the customer service that separated this place from any place I’ve been to.”
“Lowes is a great store with helpful staff. Be sure to say Hi to Ruth at the contractor desk checkout weekdaymornings. I think a lot of people shop here just because she is so friendly and personal.”
“It's a big place, so I have trouble finding stuff when I come here. Employees are usually easy to find and willing to help, especially with odd projects. Really appreciate their employees letting me know about the plant warranty when I was last buying shrubbery.”
“These are great people! I lost a bolt on my push box and they got me back plowing in no time. They were extremely helpful, friendly, and generous. Can’t stress enough what life savers these guys were! Thanks again for the help. You guys are awesome!”