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August 2024 by David Siebert
We worked with Shannon in purchasing 2 new couches. She was joy to work with. Initially she asked for feedback on our tastes in viewing the furniture in the store. After viewing the space the furniture would be placed in our house, she created some virtual views with the different styles we selected and additionally stopped by Home Depot to get a paint chip of the color of the room to place next to fabrics she selected to match the room. Her professionalism made our experience in purchasing the couches a pleasure.
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February 2024 by Anne M.
My husband and I had searched for a sofa, chair and ottoman to replace our existing well-worn furniture and just couldn’t seem to find smaller-scaled pieces that would work in our narrow living room. I’d almost given up when I stopped into Ethan Allen. I was warmly greeted by Lauren K., who listened to what I was looking for and then readily guided me to some options that would fit our space perfectly. Personable, consultative and a great listener, Lauren met with me a few times and helped incorporate my initial ideas with her own expert suggestions. She was very organized and kept me well informed throughout the buying process. Home delivery was very easy to schedule and the techs were professional, efficient and attentive to detail. We are thrilled with our new furniture and impressed by its comfort and high quality; thank you, Lauren and team!
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February 2024 by Erik Lee
Thressa is great to work with. She has helped design several of our rooms. They turned out amazing because of her!
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January 2024 by Bryan Likes to eat out
Did not find what I was looking for at the store but the employees particularly Teresa was very helpful
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December 2023 by Heather Lewis
Tressa is amazing to work with.
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December 2023 by Stephanie Perez
Excellent service!
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October 2023 by James Hall
I just received part of my order and it was well worth the wait. I just love my new dresser chest. Also, I got amazing service at the store from Thressa. I will definitely be in for more items soon. :)
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September 2023 by Vicky Davenport
If you are looking for contemporary furniture this is the spot.
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August 2023 by Larry Schumaker
I love our refreshed living room! Thanks to Ethan Allen and designer Lauren Kas! I was ready for a change and went to several other stores in the area. When I walked in to E.A. I immediately felt the vibe that was speaking my language. Lauren approached me ready to assist. She listened to my desires and knew exactly where to lead me. The room is absolutely perfect! It fits us and our home to perfection! I purchased a sofa, 2 chairs, accent pillows, a display cabinet, a side table and an area rug. All blending beautifully along with some pieces I wanted to keep. Lauren kept me informed as to the delivery dates. Experienced and friendly delivery men shortly followed. The product is Quality! I would highly recommend Ethan Allen. Ask for Lauren, you will love her!
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August 2023 by Mark Kolanowski
Designer Lauren was fantastic to work with and transformed our living room. She used our ideas, added her own, and was flexible when we proposed a small change. Highly recommend her. The quality and comfort of our new furniture pieces is another reason we go back to Ethan Allen regularly. Janice in the delivery department and also the delivery team were all friendly, high energy, and professional people.
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June 2023 by Marjorie Perry
Staff very helpful and efficient. I bought a sleeper sofa so many choices to choose from, size, color, what kind of mattress, how firm you want the couch, removable cushions and more. Scheduling was also very efficient when the men brought the sofa they made sure there wasn’t any problems with the furniture, were right on time.
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October 2022 by Lynn R.
I have worked with Thressa Hylok on two projects and she is exceptional. Excellent design service, courteous, and knowledgeable.Outstanding products and service; Ethan Allen continues to be my go to for timeless beauty in home furnishings and decor.
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August 2022 by Teigan Ash
I am more thrilled with my new furniture from Ethan Allen! Lauren Kas helped my with the design and custom pieces and they are perfect for the space. I have struggled with the space since moving into my home and now it finally feels finished. All of the items are high quality and delivery was also very professional and handled with great care. I am so happy I chose to work with Lauren and her Ethan Allen team!
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July 2022 by Lore Doezema
I would not do business with Ethan Allen again for several reasons.1) Designer Thressa is great with the design but makes to many promises that are not being kept. When I first met with her I mentioned that my daughter was coming for a visit in about 4 weeks and I was told by her "We should be able to get this done during that time frame. We will have to put a rush on it. We had met on a Tuesday and before she left she asked me if I were available that Saturday to go over the estimate. Well, Saturday arrived an no word from Thressa. It took about 2 weeks to get an estimate. Well, we have 4 month later and today the last window treatments were installed except my draperies for the bedroom because they are light filtering and I specifically told her that I want black outs.2) Thressa came with the installer to re-measure the windows. While the installer re-measured the windows Thressa and I went over area rugs for several rooms and she was supposed the have the estimate to me within a couple of days. A month later and I still had no estimate. Sometimes she would return your calls other times she did not.3) Ethan Allen does not give you a breakdown of the charges. Every other company would give you a cost breakdown and item description perwindow. I have asked several times and was told Ethan Allen does not provide the breakdown. Why,....are they hiding hidden fee's. So if I ever have issues with just one of the windows,...such as my living room I would not know what model # it is or what the cost would be to replace. This type of pricing would be more acceptable if all your window treatments were the same but they are not. I had shutters installed and different type of shades such as roller shades, banded shades, etc.The quality of the products are excellent but that is were it stops. Also, the installers were awesome but they are subs and do not work for Ethan Allen.
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July 2022 by Beth M.
We ordered new custom living room furniture in February and it was delivered in 3 months. However one of the leather chairs was damaged and needed to be sent out for repair. It is going on 2 months and I still don't have my chair back. The quality of furniture is great as long as it's not damaged. However their customer service is NOT so great! I'm not sure I would ever buy from them again, nor would I recommend them!!
