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October 2023 by Ayden Burrows
Awesome customer service friendly workers and great prices and items
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September 2023 by Kjax
Lots of great games for great prices! Employees are very helpful and fun to talk to. Would definitely recommend!
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September 2023 by Adrian Foster
There's a couple of issues one is when you ask a question you get talked to like your d**** Two there's a guy that's a little heavier and wears suspenders. I don't care what you look like I'm describing the man that was out of this world rude to me. I called for a Xbox One s and he was being rude about what I was asking about the discless vs disc Xbox and he couldn't stand to help me idk then the next day I call and to see if they still have the Xbox and no answer smh wild
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August 2023 by Fred Madison
Customer service ranges from casual dudes to unfriendly dudes who barely acknowledge you even when they're ringing you up. Tiny 4k selection. At least they don't play the bad music like at the grandville location.
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August 2023 by Ty Kazy
Recently went in and bought a large order of games ($150). In one of the games in the order I was given the wrong version of the game I purchased. I had purchased the collectors edition which is a 2 disc set (and paid the extra) and one of the discs was from the standard edition of the game. It took me longer than 2 weeks to realize this due to the large amount of games purchased and they wouldn't help me because I had taken too long to notice...won't be coming back. There are other used game stores in Grand Rapids.
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July 2023 by Madison Miller
A while ago they suggested an off brand PlayStation 4 controller, said it was the exact same in function and that it works great and they use the same one to test stuff all the time. They failed to mention that the touch pad does not have touch capabilities and is just a button. It also broke after a few month of having it.
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July 2023 by Nick S.
Both Disc Traders and the one in Lansing flat out refused to go through my box of DVDs despite their signs saying that they "accept DVDs". Very rude staff who act like they are not thrilled to be at work despite the stores not being busy. If they can't or won't buy DVDs, they need to advertise that instead of making us drive out to the stores for nothing.
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May 2023 by Matt Huizinga
Some interesting and rare finds and good prices. The staff was great to talk with.
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April 2023 by Hunter Wilson
Always changing and rearranging stock for a fresh look that doesn't go too far left field, and keeps the aisles stocked to the brim and easy to browse and navigate. The front displays are the best place to look for the best deals on higher priced items.
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April 2023 by YettiTheTruthSeek
Always my place to trade in or buy video games or consoles. The staff is usually very knowledgeable.Trade in for store credit for way more if you want new games.
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April 2023 by Tim Mayer
It add cool stuff for all gamers but they did not repair my game disc when I "can you repair my disc" It still has scratches on the shiny side
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March 2023 by Claire Kransberger
The staff/ management was friendly and extremely helpful! Their knowledge and expertise on various systems made our trip fast and efficient! We will definitely be back!
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March 2023 by Allyson McNees
This gorgeous store is literally gamer heaven! The staff is incredibly friendly and I am beyond impressed! Thank you guys for everything!
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February 2023 by Matthew Picardat
Disc traders has a lot of quality items for collectors of media and tech. The staff there are incredibly knowledgeable as well. My only issue is the amount of money 5hey give you for trade-ins. But they still offer more than GameStop.
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February 2023 by Hung Le
Used electronics, games, and consoles prices are extremely high in some instances since the pandemic started equally ebay scalper prices has stopped me from buying here. Movie selection and prices are still decent.