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“The team that worked with me and my bike was excellent. They were able to process my needs and answer all my questions. They were able to match my understanding (which is very limited with bikes) and thoroughly explain my needs. Their willingness to minimize costs further made the experience a positive one.”
“We had an amazing experience with Rebel Bike Shop! We were blessed with a free bike from Facebook Marketplace but weren't sure what it might need. Newton got us right in to take a look, gave us an honest appraisal and installed some fun accessories. My son is so pleased not to have a "kids" bike anymore and I found our new go-to bike shop. I haven't been impressed with the service or mechanics at other shops in GR and am grateful to have found Rebel!! Thank you!!!”
“Awesome local bike shop. I brought in my fat tire E-Bike for a yearly tune up and there was an issue with the tire not sitting correctly on the rim. They were very busy and I needed an appointment, but the worker did his best to get my tire to a state where I could ride around until my full appointment was scheduled. He easily gave up 20minutes to help me out and didn't charge me for it; stellar customer service!! After my full appointment, they even gave my bike a polish! Highly recommend and I will be returning.”
“I brought my 17 yr old bike in for a tune up & they were great. Work was done quickly and they were super friendly. Can't wait to try out the coffee shop side soon!”
“Best bike shop experience I’ve had in Grand Rapids. Mason was super helpful. I wasn’t even sure I was going to buy, I just came to browse. I wanted to test ride a bike and he was happy to set it all up for me before I rode. There was zero pressure along the way. He answered all my questions throughly. I fell in love with a Carbon Pivot and he gave me a smoking deal that I couldn’t pass up. Thanks a ton for the great experience, GR Bicycle Company!”
“I have bought 2 bikes from this shop specifically and a third from a location of the same company which is no longer open.
All my bikes are serviced here and I come to them regularly for gear, parts and advice. Staff is amazing. Professional, courteous and passionate about everything cycling.
10000% reccomended for anyone needing a new bike, a tune-up, repairs or just a spare tube. GRBC will keep you rolling.”
“Once again Alger saves the day! Need a special tool for my bike and Alger didn’t have it in stock but they sold me the tool there mechanics use! Saved my weekend and allowed me to go ride.”
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“If they don’t have what you need, they will order it in and call you when it arrives or help you find where you can get it! Always a pleasure to shop with knowledgeable folks!”