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June 2023 by Kaitlyn Marie
Marco was incredible helping me every step of the way. I feel so clueless but he made it easy and was so willing to help find a car I was trulu happy with. He was awesome and I can’t recommend him or this place enough!
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June 2023 by Keyona Bledsoe
Cory was a big help and glad I meet him and love he got me in a car
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April 2023 by diana Meza
Bought my car here years ago. Manager was super mean for no reason. Put a deposit down for the car during the week and something was wrong with the center console. I asked if they could fix it before I picked it up. They said yes. It wasn’t fixed by the time I picked it up and it’s still having issues to this day. Just don’t go here. Learn from my mistake lol EDIT: Just read the replies from the OWNER..do you think good car dealerships respond in the way that they do on here? BE CAREFUL GUYS!!
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April 2023 by Latoya Smith
Marco is the best!! I went in with bad credit and hesitant on getting approved….Welp I got approved and drove off in a car I absolutely love!! Not only did Marco help with the deal, he also discussed with me a lil about my credit. Made sure I was comfortable with the payments which is under what I wanted to pay…Check them out!!
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April 2023 by Melissa Torres
Very friendly guy! Corey was very helpful and always looking to get us a better deal.
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April 2023 by Peter Tannavong
Thank you Marco for hooking me up! Purchasing my vehicle was quick and satisfying! I appreciate you.
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February 2023 by Irish Shepherd
Cory was so smooth through this process!! We lost hope, honestly thought he was joking when called back with an approval. He was a God send! Thank you Cory for going above and beyond!!
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January 2023 by Shannon Lockhart
I would honestly give zero stars if I could. They sold a truck to us that was all rigged up so that everything started falling apart on it and we are now having to put money into fixing ALL of its issues just to be able to keep it on the road on top of making the payment on the vehicle. If you want a reliable car DO NOT BUY IT HERE!!!!!!
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October 2022 by Gerald Jones
Very pleased with the way things went. Got a couple test drives and walked out with a car same day. Corey was very helpful!
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August 2022 by Darious Howard
Best Buy sold me a 2014 charger with a bad motor, I didn’t know until the next day when I noticed it over heating I brought it back they said they could not do anything because of the holiday weekend, Alex the manager said that I damaged the motor after one day. I had no car I had no car to drive to work I had to argue with Alex to let me get my trade in car back to drive back and forward to work so I don’t lose my job. Because he was unwilling to compensate me for selling me a car with a bad motor.An said I had to pay $2,000 to replace the motor. Alex is the manager of Best Buy used cars an motor max he is very un-professional and very not willing to work with customers. I have got serval cars from car lots when, ever a car is sold and it’s something wrong with it they give you another vehicle to drive it’s bad business to not accommodate the customers. They gave me my car back that was not reliable that’s why I traded in with cash . What is crazy about the response from them is you don’t have to worry about your car at Berger used car lot or any used car lot that take care of their customers, I had to go back and forth about my car an expense.
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August 2022 by Chris Boerema
Marco is the man, was not pushy in any way and made the whole process a breeze. Definitely earned my business for life!
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July 2022 by chelsea booth
Thank you Marco for selling us the Jeep.. you made it simple and easy and listen to what we need. I've been in retail over 9yrs and this has been a great experience.. seriously talk to them and ask for Marco..
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July 2022 by Ezra Richter
Staff were nice but ignored my concerns for the pre-purchase inspection where the mechanic I went to said it still needed some repairs. Best Buy said "our mechanic looked it over and said it was fine," then implied that the mechanic I went to just wanted money. I was really needing a vehicle at this point as I drove around as a case worker for community mental health in Montcalm county at that time and needed to visit people in their homes quite often. I was running out of time and money to take off of work and school to get something with all wheel drive that sat higher up (some of my clients lived in difficult to reach rural areas). I settled for the car I had initially come to see which I, in my exhaustion and worry, forgot to check if there was a warranty (I had been there for about 4 hours and hadn't eaten that day so I was not doing well). Bought the car in October of 2021 and as of July needed break pads replaced (not unexpected, routine stuff) as well as rotors, and most importantly my rear bearings in the back had been "put on improperly"(mechanic's words, not mine) and I through sheer luck managed not to lose my rear wheels while diving. I could have been seriously injured or died if that happened in certain areas or times, isn't that fun :) . Lo and behold, no warranty, and after everything is said and done I spent an additional roughly $1400 on this possible lemon. Maybe some of their cars are nice, but this was my experience. Save your time and money in the long run by going to a reputable dealership. I know they are more expensive initially but it may save you some pain down the line, especially if you have a 54 hour work week like me :/
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June 2022 by Dawnette Gooding
Great experience working with sales person, Josh,. He was patient with the many questions we had. Worked hard to get the best deal.
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June 2022 by Andrea Bryant
Corey was the best!!!! From the time I stepped into the building he was there assisting me the entire way and was able to get me into what I wanted! Thank you so much Corey for working with me.
