AutoZone on 60th St SE in Kentwood, MI is highly regarded for its wide selection of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the store for its helpful and knowledgeable staff, with many noting that employees go above and beyond to assist with their needs. The management team is also appreciated for their expertise and positive attitude, often staying open later than other stores to accommodate customers. Several reviews highlight the respectful and attentive service provided by employees, with one customer specifically mentioning a young employee who treated her with respect and provided thorough assistance in choosing brake pads. This employee’s natural and genuine customer service left a strong impression. Overall, the store offers a friendly shopping experience, with helpful staff who are often described as knowledgeable and caring. Customers also note that the store provides a welcoming environment, especially for women, and that staff members are attentive and respectful. Many reviewers consider this location the best AutoZone in the area, emphasizing the positive interactions and the helpfulness of the team, making it a reliable destination for auto parts and advice.
Hi I'm so excited I walked in autozone 60th and Susan was so helpful with my situation and I walked away so happy with her service!!
May 2024
OMG!!! NEVER had a bad experience here...and I've had some crazy ones. Mr. T and the gang could run the country!!! Best AutoZone EVER!
May 2024
Usually pretty helpful and has parts I am looking for sometimes u get someone who thinks they know what they r talking about but they don’t and mislead you but generally very helpful and knowledgeable
