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February 2024 by Kris
The girl at checkout, usually works nights, is always super down to earth and nice when we come in there.
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October 2023 by Tony means Anthony
I only got here to waste my money on cards for Mario kart tour. Not a waste of my time and would totally do on a daily basis lol. ?
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June 2023 by Jessica Dale
The store is great. The pharmacy needs prayers.
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May 2023 by Anonymous C.
Zero stars. I've never gone to any place and had such consistent rude customer service. This review is primarily a reflection of the pharmacy. I've tried to give them the benefit of the doubt too many times, I'm sure being in their shoes can be stressful but you don't have to treat your customers like trash. Also, my script is impossible to get filled here which isn't 100% their fault. What is their fault is poor communication and telling me wrong information on more than one occasion which caused delays in getting my script filled. Luckily my life doesn't depend on my medicine but if it did, I wouldn't trust them to give me accurate information and be responsible.
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April 2023 by Guido Fawkes
Always have a decent experience at this location, with both the pharmacy and retail part of the store. Miranda, Erin, and Carrie are outstanding, nice, and helpful. Store is usually well stocked.
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February 2023 by Maddie S.
If I could leave no stars, I would. The pharmacist and tech were absolutely awful at their job. Treated me so terrible that I will never go back to this location for any of my future prescriptions. Rite Aid- stop hiring pharmacists and workers that treat your customers with no respect!!!!!
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December 2022 by Tracy
I want to give a shout out and much praise to the pharmacy team at this Keego Harbor location. Dia and Mini have provided continuous professional service since the start of Covid and for several years before the pandemic hit. They are top-notch and I appreciate their empathy and respect. That goes a long way. They have both helped me through various situations with my many meds and have always gone the extra mile if need be. They have a lot of patience and have given me sound advice as well. I like to know and trust the pharmacist who is filling my meds and I feel Mini and Dia know me as an individual, not just a “customer.” I’m happy to write this review and give them both the praise they deserve. 5⭐️
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November 2022 by brandon byrd
Don't spend money here. Pharmacy techs we're extremely desrespectful!! I don't know these people, I don't deserve to meet with attitude when I pick up my order. I'll choose another pharmacy.
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August 2022 by T W
I want to give a shout out and much praise to the pharmacy team at this Keego Harbor location. Dia and Mini have provided continuous professional service since the start of Covid and for several years before the pandemic hit. They are top-notch and I appreciate their empathy and respect. That goes a long way. They have both helped me through various situations with my many meds and have always gone the extra mile if need be. They have a lot of patience and have given me sound advice as well. I like to know and trust the pharmacist who is filling my meds and I feel Mini and Dia know me as an individual, not just a “customer.” I’m happy to write this review and give them both the praise they deserve. 5⭐️
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August 2022 by Jeremy Andres
I've been doing business at the keego harbor rite aid for many years....I go there several times each week. The staff is Always super friendly and personable. Especially MIRANDA and LINDA who are the ones that usually help me. Always a pleasure when I pop in :D
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June 2022 by D. Adam Schwarz
The Pharmacist, Día Hadi went above and beyond, assisting me with an egregious hospital ER prescribing situation. He took the time and patient's needs, helping me resolve the matter; Excellent service.
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May 2022 by Lorraine BurgunderZdravkovski
Amazing clerk who was friendly and knowledgeable. Store was clean and had everything I needed and more.
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March 2022 by Cam Cult
Robert couldn’t be more rude. He harasses me. I might call corporate if this happens again.
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December 2021 by Todd “T.c.” Ulmer
Rite-Aid to me is just okay. Store is very clean. Layout is unique, but at same time kinda difficult. When I was there - a customer was having an issue, manage came up - but after a moment of not solving and line increasing, why not move customer and fix complaint at another register? Should always try to keep a line moving.
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November 2021 by Wes J
Their negligence and apathy is unmatched.DO NOT USE THIS PHARMACY.They would not fill an authorized prescription of mine for days. I went to the pharmacy for days and called them for days. Finally I contacted my insurer and asked why they were declining the prescription. I was told it was not being declined IT WAS NEVER BEING RUN FOR AUTHORIZATION.When I called to tell the pharmacy this, the apathetic tech who always answered knew it was me AGAIN and put me on hold for so long I called back from another phone and they answered that line before the one I had been waiting on for ten minutes.THIS IS A DANGEROUS PHARMACY. Their apathy could make you sick as they do not care whether a medication is necessary for your ongoing wellness or not. The most absurd part of all this is if they had just done their job the first time they would have saved themselves so many conversations and the time.