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May 2023 by Anonymous C.
Zero stars. I've never gone to any place and had such consistent rude customer service. This review is primarily a reflection of the pharmacy. I've tried to give them the benefit of the doubt too many times, I'm sure being in their shoes can be stressful but you don't have to treat your customers like trash. Also, my script is impossible to get filled here which isn't 100% their fault. What is their fault is poor communication and telling me wrong information on more than one occasion which caused delays in getting my script filled. Luckily my life doesn't depend on my medicine but if it did, I wouldn't trust them to give me accurate information and be responsible.
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February 2023 by Maddie S.
If I could leave no stars, I would. The pharmacist and tech were absolutely awful at their job. Treated me so terrible that I will never go back to this location for any of my future prescriptions. Rite Aid- stop hiring pharmacists and workers that treat your customers with no respect!!!!!
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May 2022 by Patrick Franz
Not actually open during posted hours.
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September 2021 by Google user
Not actually open during posted hours.
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July 2019 by Todd M.
I give this Pharmacy a ZERO. One of the several incidents I had was that I was picking up a Rx for myself. My Doctor prescribed a generic version of the RX to save me some money. The RX was of a sensitive nature. I was in the drive thru and one pharmacist told me the bill was $155. I said is that for the "generic" version my doctor prescribed? She went and got the female "Manager" who was tending to 3 people in line in the pharmacy. This female "Pharmacy Manager" yelled out in front of everyone (without coming to the window to address my issue) that "There is no generic for ......., you must use ......" Seriously? I think the customers heard her in the Waterford store.... Unprofessional, embarrassing and pretty sure she violated HIPPA policy. That was the last straw and I moved ALL my RX and family's RX to another more professional competitor. That is probably why this particular Rite Aid Pharmacy is hovering around a 1 star on Yelp. I give this Pharmacy a ZERO.