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“Liz was referred to me by a friend after my current insurance policy renewal went way up! Liz was able to go through my insurance plan, explain everything very well, and ultimately save me money on my yearly insurance. I genuinely believe that Liz has her clients' best interests in mind and will make sure to help in any way she can!”
“This is my second year with Progressive and I am pleased to say their representative Chris did an outstanding job! He was always very concerned and attentive to my questions. He was very intuitive to my concerns. Great representative of the company.”
“Holly from Waterford office is always so polite and helpful awesome ? very happy with State Farm I have windshield protection and they are coming to the house to replace it doesn't cost me anything today at all”
8:30AM - 5PM
26261 Evergreen Rd Ste. 530, Southfield
Auto Insurance
“Tracy was the best to work with. Polite and very Knowledgeable. She worked very hard for us and we couldn't be happier with our decision to switch insurance companies.”
“Very friendly worked with me on so many levels the abundance of good help and support is far beyond anything I can put into words I’m definitely a satisfied customer ❤️”
8:30AM - 4:30PM
861 N Pontiac Trail Suite 200A, Walled Lake
Auto Insurance
“Cora-Lee was very professional, polite and a hoot to talk to! We had been with AAA for 20 some odd years, and was getting no where with them and couldn't even get our agent to call us back! She called us due to an email I sent, got our information and the next day we had new insurance that was over a $2100.00 savings! Thank you so much for all of your help! And then we decided to change insurance companies, and this company jacked out of $800 that the State of Michigan was giving back to residents, and because we decided to change insurance companies, they screwed us by cutting our insurance 1 minute before the end of the last day for the refund!!!! So therefore, forget my previous comment, as the will help you until they have to give back what is owed. Stay away from Safeco Insurance, they screwed their customers.”
“The personal at E & Y are very responsive, detailed and helpful. I have been with them for few years now. I have always had great interactions. Highly recommend! Alex”
“Agency was friendly and understanding of my concerns. They helped me to get my policy transferred over to them in a timely manner, and they are prompt at responding via email. **MIND BLOWN.”
“Mark does a great job following up with myself and our family to help us with any of or insurance questions/issues,etc. Have been a customer for about 10 years now.”
“Tim and his team is awesome. I appreciate everything they do for me. If I am not able to reach right away, they will make sure to reach out with me soon. I appreciate the great customer service from the team.”
“I contacted Tim's office to inquire about windshield replacement as a rock hit my windshield and cracked it. Within 5 minutes of me sending the text Zach responded and answered all my questions. Within a half an hour everything was taken care of inclufing the repair company calling me to set up the appointment to replace it. I was extremely satisfied with Zachs outstanding customer service. Thank you again for all your help.”
“The folks at A. Young Insurance Co. in Waterford, MI are very responsive and take care of my needs in a timely fashion, as always. Both Christine and Larry helped me yesterday and had my changes effective almost immediately! Thank you for your service!”
8:30AM - 4:30PM
1007 W Huron St, Waterford
Auto Insurance
“Heidi was exceptional! Not only were my rates good but the communication exceeded all agents I have ever had. She went above and beyond getting me quotes QUICK and answered all my questions as soon as she could. I have been referring people all week to her and will definitely keep her around for years to come! Thank you Heidi!”
“Amy is exactly the type of person you want as your insurance agent. She came to my house to meet face to face so we could discuss the various options for my current policies and other options which may be of use. After an excellent conversation we were able together to put together appropriate adjustments to my policies that were relevant for me at this point in my life. We did financial tradeoffs between potential higher levels of coverage and the additional cost, and also made some adjustments on the downside to save me money in areas that were no longer relevant to my situation. She is friendly great conversationalist who has a lifetime of knowledge in the industry and she won't upsell you beyond what you need. As I said, some areas we reduced my coverage. She truly wants to ensure you are properly covered for those moments in life we all hope never happen, but alas they do. I sleep better knowing I have competed a comprehensive review and reset my needs to my current life and financial situation.”
“I was referred to the David Purvis, Farm Bureau Insurance Agency by a friend of mine here in Troy, MI. It was the best referral I've received in 2023. From the initial, exploratory phone call, through the entire process, it was a pleasure dealing with his competent, courteous and thorough staff. They explained all of the details and answered all of my questions in a timely and effective manner. If you are dissatisfied with your current Insurance company, or just want to look around for better prices, reach out to David Purvis and his team. You can't go wrong!”
“I have used Laine Reynolds State Farm Office for all of my personal and business needs for over 30 Years. Most of my family members use them also. Julie and Laine are the best and I would highly recommend you use them as they are knowledgeable, professional, good value and very responsive. For every claim over this time period, I have received their support, quick response, fair resolution to the claims in a very timely fashion. They are the best!!!”
9AM - 5:30PM
5324 Highland Rd, Waterford
Auto Insurance
“Good customer service and the best insurance rates that I could find for quality coverage. Jennifer was very helpful and very informative. I highly recommend that you at minimum sit down and talk with them and compare your rates.I wish I would have found them sooner. I will update this review in 6 months.One day later, a response to the owner, Jon's reply.Thank you for your reply to my review. I am well aware of how insurance rates work and fluctuate. This is definitely not my first rodeo with insurance companies. I am a brand new customer with AAA and your office. An accurate review would not be just from the first day experience. When I said I would update my review in 6 months, it was not solely directed at rates. When I do my reviews I take everything in consideration. In this case (after 6 months), of course it would be rate increases, customer service at your office and customer service at the 800 number. It would also apply if I had any claims and how it was handled. Thank you again for your time. Keep up the good work guys! I could very well be a customer for life.”
“I am so grateful to Sean Shewalter for helping me with what seemed to be a nightmare. He was kind, reassuring and helped expedite the claim process. I am forever grateful to him and recommend him highly.”
“When Insight cards were phased out and GreenDot cards were issued, I found it impossible to activate the new GreenDot card. Frustrated, I went into your Pontiac location, where I cash my monthly retirement checks.
Karen took charge and issued me a new card. Not only that, but she helped activate this new card and transferred funds remaining from my old Insight card.
Karen is always cheerful and welcoming, but she went above and beyond to help me. What a pleasure to do business there!”
“Viking insurance has been a Godsend! They found me the BEST prices for home and auto insurance from the many quotes I received. Their service has been outstanding. They even got the insurance company to send me a $500 deductible reimbursement! Highly recommend.”
9AM - 5PM
33622 Woodward Ave, Birmingham
Auto Insurance
“I have been with Terrill Mayberry for years! Always saving me money, and looking our for my best interest. Highly recommend Jessica!I work with her everytime. I always feel great after our calls!Incredibly transparent and takes your business seriously.”
“Excellent Service! We have worked with Tim Ross and Sandra Smith for almost 20 years and they have ALWAYS provided us with excellent advice, service and coverage for all of our insurance needs. If you are looking for a great agent, call Tim Ross! He will take good care of you and your family.”
“I truly enjoyed working with Nicole Stratton, she was such a joy , like a breath of fresh air. She is well versed on the insurance , and will help you as if you was her sister or brother.”
8:30AM - 4:45PM
26026 Telegraph Rd # 100, Southfield
Auto Insurance
“A COMPLETELY SHOCKING EXPERIENCE, I WOULD HAVE NEVER GUESSED I WOULD GET THIS KIND OF TREATMENT FROM THIS *****.FIRST IT WAS HARD TO FIND THE ***** I WAS ORIGINALLY LOOKING FOR A HUGE DEALERSHIP WITH A BUNCH OF CAR THERE, THIS WAS NOT THE **** THIS ***** WAS LOCATED IN A STRIP MALL WITH JUST A FEW CAR IN FRONT OF IT, WE I WALKED IN I WAS INSTANTLY GREETED BY A LADY NAMED ******* AND SHE WAS EXTREMELY FRIENDLY AND PROFESSIONAL, SHE MADE ME FEEL EXTREMELY AT EASE ABOUT THE PROCESS, ON THIER SIGN IT SAID DEALERSHIP EXPRESS, WHICH I NEVER HEARD OF BUT AT THIS POINT WOULD ONLY WANT TO BUY A CAR FROM ONE, I WAS APPROVE FOR MY 2021 ****** ROGUE, A BEAUTY MAY I ADD. THEY WALKED ME THROUGH THE ENTIRE PROCESS, I DID HAVE TO COME BACK THE NEXT DAY TO PICK UP MY VEHICLE BECAUSE THEY WANTED TO DO A FINAL INSPECTION, TO WHICH I WAS NOT MAD ABOUT. AND THEY ALSO CAME AND PICKED ME UP! AWESOME AMAZING SERVICE, THIS IS ONLY MY 2ND CAR BUT THIS EXPERIENCE WAS WAY BETTER THAN MY FIRST ONE. I DEFINITELY RECOMMEND BUYING A CAR FROM HERE.P.S. THEY ALSO GAVE ME A FREE WARRANTY ALL I DID WAS ASK ??”
“OMG! Dawn is the best. She is very organized and fast. And is has a lot of patient. And a good prices too!. I am very happy with her service. :)Call her or go to the office.:)”
“I have been a client of the Faber Agency for 20+ years. Luckily, I have not had to file many claims, but they were ready and eager to help whenever I did. They are honest and straightforward! I greatly appreciate their advice, and the way they do business. They are genuinely concerned about me and my family and what is best for us. No high-pressure sales techniques from them. I feel like part of the family.”
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“Megan has been fantastic! She is patient, knowledgeable, and speedy getting me a quote and sending insurance certificates. I would highly recommend her and the company.”